mobile broadband wont work on any other mobile

[cahoulgate]

hi, i have a mobile broadband connect lite black stick. it works fine on my netbook running xp but wont work on my desktop running xp or my new laptop running windows . can i only use this dongle with one pc? it loads up the software but sits at the connect menu saying no device. to be honest i dont see the point in having mobile broadband if i cant just plug it in whereever i am or what pc im using. can you help at all thanks

[DPH]

You should be able to install the software on different machines. As the other computeres aren't even detecting the device check the USB ports are active and working properly in the device manager.

[Retired-Wayne]

Hi cahoulgate

Thanks for your post here. I'm sorry to hear that you are having problems with this.

You should definitely be able to run the modem on different computers. As you say, that is the point in having Mobile Broadband

What you will need to do is try a different USB port and leave it for a few minutes to run through the process of finding the modem. If it still doesn't work, try another USB port.

What you can also do is try the most up to date version of the Vodafone Mobile Connect software. You can download it here - Vodafone Mobile Connect version 9.4.6

Please give this a go and if you have any more questions just let me know

Thanks

Wayne

eForum Team