sure signal

[KEITHLW]

UNit started smoking and tripped out house electrics and Vodafone do not seem interested at all

[BandOfBrothers]

Do you have a V3 Sure Signal device @KEITHLW ?

If so use the information on page 1 of this Sure Signal Thread > Vodafone-Sure-Signal/Suresignal-V3-Overheated-Blew-Up-Exploded-Hot-Burnt-out-amp-Dead.

Please Note : As the Sure Signal displays signs of internal failure / no lights then unplug it straightaway and contact Vodafone Customer Services.

Refer Customer Services on 191 to the link and point out that even though the Sure Signal comes with a 24 Month Manufacturing Warranty Vodafone are still replacing Sure Signals Devices v3 even if the Manufacturing Warranty has expired. 

[Alex]

@KEITHLW I've sent you a private message with details on how to get in touch.

[KEITHLW]

unit started smoking and tripped out house electrics

[gsmsecure]

Hi

Has this been reported to Trading Standards?

If not,  please do so using the details below. You are entitled to a free replacement as per details on the thread BoB has given earlier.

Ensure you get a free replacement regardless of Warranty status and it's age and without any obligation from you such as contract renewal.