Broadband activation
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Meant to be activated but still not a week on.

Well not impressed with Vodafone so far meant to be activated on 2/8/24 but now a week on still not activated, made numerous phonecalls web chats, with promises to get me up and running, I feel like I'm being lied to. And actually have because they t...

Awaiting Router

Hello , this is the second time i have tried to get Vodafone BB , they cancelled first order without telling me , when queried they said it was because i didn't know the supplier to the house i was moving to ? the owner had moved oversees , then they...

Vodafone Essentials Broadband Team

Hi I applied for Vodafone Essentials after seeing it on Martin Lewis's show on 20th Oct 24, got an enail saying will call you within 5 working days. Sadly, this has not happened. I see that many others have had the same issue, and its been going on f...

MD97 by 3: Seeker
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No Broadband/Landline Since Service Went Live

Please could some from Vodafone contact me.My fathers broadband/landline was supposed to have gone live Oct 30th, I have been in touch with support via online chat several times and have gone through all the usual checks, had the microfilter and DSL ...

ANH52 by 1: Seeker
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  • 3 replies
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When to switch router?

Hi, Quick question. I am switching from BT to Vodafone Broadband, due to be activated in two days. I have the new Vodafone router. Do you guys recommend when I should switch routers over?

Broadband not live

Himy broadband was meant to go live more than 72hrs ago and still not working. Been passed around to different people with different excuses . As the service has not or never been provided can I cancel it?

Broadband Activation

Broadband meant to be activated 3rd Oct but now saying it wont be until the week after, Predictably poor service from Vodafone, hiding behind Open Reach. I've been with Vodafone for years but I suppose it was follish to risk going with them for Broad...

Broadband installation keeps being cancelled

Do not believe anything Vodafone tell you about broadband installation. They promise the earth to get a contract order, but as soon as Openreach do the survey that shows additional poles need to be installed, they unilaterally cancel the order. This ...

Full Fibre 500 not active

I had my Fibre installed by OpenReach yesterday and almost 24 hours later still have no active internet: the Vodaphone Powerhub hub is still displaying a flashing red light on the front, with no active lights on the rear. All lights on the OpenReach ...