Hi, My home broadband was supposed to be activated yesterday but I still have no connection this morning. I do not use social media so that isn't an option for me. How do I go about speaking to someone for some help please? Thank you.
We have been trying to activate Vodafone broadband for home without success.We lived at this property 2 years ago and had Vodafone broadband service, closing the account in June 2022. Now, when we try to activate the service the Vodafone website says...
I have now been in dispute over six weeks with my new Broadband pro upgrade.I had no landline for over a week after the upgrade which has now been fix.Thou they have been unable to fix my dongle issue and it is still not working after hours on the ph...
Hi, I ordered a new BB PRO II (900mbps) connection from VF fibre being provided by CityFibre. However, today I received a call saying that my BB order has been cancelled as CF would not port the number. I kept asking for a specific reason for the in...
Had fibre installed 4 days ago and it’s still not active phoned Suport keep telling me to reset router done that still not working they keep saying wait till 24 hours then should start working bt have installed the fibre box only 3 lights coming on a...
I called your department on Saturday 29 July to raise a complaint regarding the way we’d been treated by your organization.The complaint is regarding the fact that we agreed to have full fibre broadband (at an additional cost to us) supplied by Vodaf...
Right folks, on the basis that someone from Vodafone actually pulls their finger out and intends to help a poor patron. Vodafone use CityFibre in the Bournemouth area. I have been waiting ages of dug up roads and the rest of it for CityFibre to actua...
Definitely should have done my homework before switching broadband suppliers. Assumed once install was completed on Monday that we’d have a great, faster broadband. And we did for all of 8 hours. The next day it was off, spent my life using the chat ...
My broadband was meant to go live on 27th June. stupidly, I didn’t actually turn the box on, and now internet is just flashing red. Have chatted with customer support but haven’t got anywhere; apparently my problem is being ‘looked into’ but I’m not ...
My activation date is today. I plugged it in as illustrated in the photo. I'm unsure about where Port 1 is. Internet is showing a red flashing light. Can anyone help please?
