Definitely should have done my homework before switching broadband suppliers. Assumed once install was completed on Monday that we’d have a great, faster broadband. And we did for all of 8 hours. The next day it was off, spent my life using the chat ...
My broadband was meant to go live on 27th June. stupidly, I didn’t actually turn the box on, and now internet is just flashing red. Have chatted with customer support but haven’t got anywhere; apparently my problem is being ‘looked into’ but I’m not ...
My activation date is today. I plugged it in as illustrated in the photo. I'm unsure about where Port 1 is. Internet is showing a red flashing light. Can anyone help please?
Now that Cityfibre have installed their system i my street, I'm thinking of moving to Vodafone for the Full fibre 900 with the Intelligent WiFi Hub.I run my VM router in modem mode and hang numerous bits of kit, servers, PIs etc and use my own WiFi r...
Anyone had this happen? Connection was working absolutely fine until CF were messing around with the box outside now my line is totally dead and I'm having to rely on the mobile dongle (which is not great at all speed wise). Have raised a support req...
I believe transferring my broadband to Vodafone is the worst thing I could have done: after over eight hours of effort (six yesterday towards the end of my account activation day, 2 today) I am being told that my previous supplier is preventing vodaf...
Two years ago I had a contract with TalkTalk, who installed openreach fibre to the property, they've left an openreach customer service point on the outside of the house and a fibre -> ethernet box inside my house. Vodafone seem to have agreements wi...
Hi, I'm just trying to get some information on the process for installing it. Specifically regarding how they're going to drill the hole, whether it will be properly water proofed and where the cable is going to be routed. If it makes a difference, w...
So I got a new house in Dublin. The old owners left, and we got Vodafone broadband as a new customer (we have Vodafone in our other home, but for this house we are a new customer). We ordered it yesterday, and they said it can take up to 15 working d...
Hi,I have requested to cancel my broadband during my cooling off period.The request was made on the 27th MarchThe router was returned and delivered to Vodafone on 29th March I am trying to get another provider in, but the line is still active on BT W...
