Anyone had this happen? Connection was working absolutely fine until CF were messing around with the box outside now my line is totally dead and I'm having to rely on the mobile dongle (which is not great at all speed wise). Have raised a support req...
I believe transferring my broadband to Vodafone is the worst thing I could have done: after over eight hours of effort (six yesterday towards the end of my account activation day, 2 today) I am being told that my previous supplier is preventing vodaf...
Two years ago I had a contract with TalkTalk, who installed openreach fibre to the property, they've left an openreach customer service point on the outside of the house and a fibre -> ethernet box inside my house. Vodafone seem to have agreements wi...
Hi, I'm just trying to get some information on the process for installing it. Specifically regarding how they're going to drill the hole, whether it will be properly water proofed and where the cable is going to be routed. If it makes a difference, w...
So I got a new house in Dublin. The old owners left, and we got Vodafone broadband as a new customer (we have Vodafone in our other home, but for this house we are a new customer). We ordered it yesterday, and they said it can take up to 15 working d...
Hi,I have requested to cancel my broadband during my cooling off period.The request was made on the 27th MarchThe router was returned and delivered to Vodafone on 29th March I am trying to get another provider in, but the line is still active on BT W...
I recently signed up to full fibre broadband with vodafone and had a appoitment this morning to set it up. However when the engineer came, he said that the fibre cable had not beem run from the junction box to the property yet so it could not be set ...
I am swapping from Plusnet FTTC to Vodafone FTTC on Friday 2 June. I normally work from and use the connection all day. What is the best thing to do ? Leave the Plusnet router connected and work away as normal until at some point during the day the P...
HelloI have just been through a contract renewal and was changed from Superfast 2 to Fibre 2. I was sent a new router THG3000 but left my THG3000g in place as instructed in an email. However, after VoIP failed to work on my existing router (THG300g) ...
We renewed our broadband recently, and got 'upgraded' from Superfast 2 to Fibre 2. Seems like the same thing to me but different name. Anyway, the new package is activated on the 26th but I've noticed the new router I've been sent is a THG3000 and my...
