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New Fibre order cancelled... three times

Hi all, I've been trying to get a fibre order put through since the start of this year, but the order has continuously been cancelled with no reason provided. After two orders in January were cancelled ( I received a phone call to say there was an is...

installation cancelled without letting me know

I waited in from 7am until 12 today for a new broadband service installation. I checked at 9am that the appointment was still on and was told that it was. By 11am I was tearing my hair out and phoned again. After nearly half an hour I was told that o...

0 stage install - already have an active ONT

So I was getting an install from a company called lightspeed, it appears to have gone a bit Pete tong. I was previously with talk talk who have now disconnected me... my openreach ONT still has a solid FON light...  I know Vodafone use Siegel/halo to...

jamsterdm by • 10: Established
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had my 900 put in yesterday

had my fiber 900 broadband installed yesterday around 10am all up and running by 12pm left it for 3or4 hours by 6.30pm it was up and running connected i am getting around  830 down 109 up so let us see how i go in the next ten days

ADSL router - very short power cable

If Vodafone designers read this, please put a longer cable on your ADSL router power supplies.  My nearest power supply is about 6 feet from where the router needs to live and your cable simply isn't long enough.

Broadband activation problem SOLVED

after a week since fibre installation and no Internet I finally found the problem. City Fibre engineers, the eejits had used the wrong power adapters. The wifi hub they had connected it into the ont on the wall and ont power cable into the WiFi hub. ...

Cancellation disaster

Placed an order on 6th March for activation on 31st -exactly same service as had been provided to the house by BT. to cut a long story short have been completely let down and messed around and when last week you further delayed possible activation of...

Switch BT>Voda

I signed up for Voda fibre ( already connected to the house - currently a BT customer )I was given an activation date, which passed and after 30 days was given a credit to my account.I enquired when I would be live, and was told it was in fact live n...

88Nevis by • 3: Seeker
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