I recently signed up to full fibre broadband with vodafone and had a appoitment this morning to set it up. However when the engineer came, he said that the fibre cable had not beem run from the junction box to the property yet so it could not be set ...
I am swapping from Plusnet FTTC to Vodafone FTTC on Friday 2 June. I normally work from and use the connection all day. What is the best thing to do ? Leave the Plusnet router connected and work away as normal until at some point during the day the P...
HelloI have just been through a contract renewal and was changed from Superfast 2 to Fibre 2. I was sent a new router THG3000 but left my THG3000g in place as instructed in an email. However, after VoIP failed to work on my existing router (THG300g) ...
We renewed our broadband recently, and got 'upgraded' from Superfast 2 to Fibre 2. Seems like the same thing to me but different name. Anyway, the new package is activated on the 26th but I've noticed the new router I've been sent is a THG3000 and my...
Hi there, I got my Vodafone FTTP installed yesterday. The Openreach engineer visited yesterday as scheduled to install the ONT and connect the fibre which seemed to go ok. When the router was connected to the ONT it wouldn't connect which the enginee...
Hi guys, I am going to change my broad plan and was considering vodafone fibre 500. Has any of you had it? is it reliable? can it really reach 78mb in upload? At the moment I have talk talk that relies on BT just updating the service as I pay too muc...
We've just placed an order to upgrade from FTTC (which was only giving us 10M down) to Pro 2 900 full fibre.We were told £53 / month and a 24 month contract with £18 discount for 24 months, but the e mail confirmation says £73 / month and £15 discoun...
Hi all, I've been trying to get a fibre order put through since the start of this year, but the order has continuously been cancelled with no reason provided. After two orders in January were cancelled ( I received a phone call to say there was an is...
I waited in from 7am until 12 today for a new broadband service installation. I checked at 9am that the appointment was still on and was told that it was. By 11am I was tearing my hair out and phoned again. After nearly half an hour I was told that o...
So I was getting an install from a company called lightspeed, it appears to have gone a bit Pete tong. I was previously with talk talk who have now disconnected me... my openreach ONT still has a solid FON light... I know Vodafone use Siegel/halo to...
