Placed an order on 6th March for activation on 31st -exactly same service as had been provided to the house by BT. to cut a long story short have been completely let down and messed around and when last week you further delayed possible activation of...
I signed up for Voda fibre ( already connected to the house - currently a BT customer )I was given an activation date, which passed and after 30 days was given a credit to my account.I enquired when I would be live, and was told it was in fact live n...
Had a new install of full fibre yesterday 28/04/23. Engineers had to dig up my garden a 2nd time to lay fibre cable, neighbour upstairs had fibre installed a few weeks ago. After engineer connected WiFi hub to fibre box on the wall it wouldnt connect...
Will my BT account cancel automatically and can I still port my old number ?
As the title suggests, I’m looking for the broadband company with the quickest activation. The ones I’m looking at all have similar speeds because of the area (no fibre, 3rd floor apartment).I’m a teacher and term starts on the 27th, so ideally somet...
My Broadband should have gone live on 30th March. To date it still doesn't work. I have been "chatting" with technical support daily , they ask me to follow the same process daily which doesn't work. Ive lost patience with Vodafone and I am moving ba...
My elderly parents have just switched to the Full Fibre 1 package, and had an Openreach engineer out this afternoon to install the fibre line into the house. The engineer fitted the ONT box, set up the new router, and updated their laptop with the ne...
Overwhelmed and don't know where to start from... I placed FTTP order on 12/1/2023, with installation appointment for 20/2/2023. I thought 1 month later is OK given the demand, etc. Openreach engineer missed the appointment on 20/2/23. I called VF to...
I signed up for broadband 25 February. Fibre was installed to the house last Saturday. My activation date is 30 May! Over 2 months away!! Is this the best Vodafone can do??? There was no mention of long waits when I signed up. Not impressed so far...
Hi,So my journey with Vodafone broadband started on 15th July. My original activation date was 5th August, and I was switching from SSE to Vodafone (no engineer required).On that day nothing happened, when I queried this with Customer Service the fo...
