Had fibre installed 4 days ago and it’s still not active phoned Suport keep telling me to reset router done that still not working they keep saying wait till 24 hours then should start working bt have installed the fibre box only 3 lights coming on a...
I called your department on Saturday 29 July to raise a complaint regarding the way we’d been treated by your organization.The complaint is regarding the fact that we agreed to have full fibre broadband (at an additional cost to us) supplied by Vodaf...
Right folks, on the basis that someone from Vodafone actually pulls their finger out and intends to help a poor patron. Vodafone use CityFibre in the Bournemouth area. I have been waiting ages of dug up roads and the rest of it for CityFibre to actua...
Definitely should have done my homework before switching broadband suppliers. Assumed once install was completed on Monday that we’d have a great, faster broadband. And we did for all of 8 hours. The next day it was off, spent my life using the chat ...
My broadband was meant to go live on 27th June. stupidly, I didn’t actually turn the box on, and now internet is just flashing red. Have chatted with customer support but haven’t got anywhere; apparently my problem is being ‘looked into’ but I’m not ...
My activation date is today. I plugged it in as illustrated in the photo. I'm unsure about where Port 1 is. Internet is showing a red flashing light. Can anyone help please?
Now that Cityfibre have installed their system i my street, I'm thinking of moving to Vodafone for the Full fibre 900 with the Intelligent WiFi Hub.I run my VM router in modem mode and hang numerous bits of kit, servers, PIs etc and use my own WiFi r...
Anyone had this happen? Connection was working absolutely fine until CF were messing around with the box outside now my line is totally dead and I'm having to rely on the mobile dongle (which is not great at all speed wise). Have raised a support req...
I believe transferring my broadband to Vodafone is the worst thing I could have done: after over eight hours of effort (six yesterday towards the end of my account activation day, 2 today) I am being told that my previous supplier is preventing vodaf...
Two years ago I had a contract with TalkTalk, who installed openreach fibre to the property, they've left an openreach customer service point on the outside of the house and a fibre -> ethernet box inside my house. Vodafone seem to have agreements wi...
