Broadband activation
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Which broadband company has the quickest activation?

As the title suggests, I’m looking for the broadband company with the quickest activation. The ones I’m looking at all have similar speeds because of the area (no fibre, 3rd floor apartment).I’m a teacher and term starts on the 27th, so ideally somet...

omkar86 by 2: Seeker
  • 2422 Views
  • 4 replies
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Failed activation

My Broadband should have gone live on 30th March. To date it still doesn't work. I have been "chatting" with technical support daily , they ask me to follow the same process daily which doesn't work. Ive lost patience with Vodafone and I am moving ba...

Left phone connected to copper after fibre install?

My elderly parents have just switched to the Full Fibre 1 package, and had an Openreach engineer out this afternoon to install the fibre line into the house. The engineer fitted the ONT box, set up the new router, and updated their laptop with the ne...

andyste1 by 3: Seeker
  • 3056 Views
  • 5 replies
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New Fibre order and activation -- never ending problems!

Overwhelmed and don't know where to start from... I placed FTTP order on 12/1/2023, with installation appointment for 20/2/2023. I thought 1 month later is OK given the demand, etc. Openreach engineer missed the appointment on 20/2/23. I called VF to...

ritz by 4: Newbie
  • 3921 Views
  • 7 replies
  • 1 thanks

Long wait for broadband connection

I signed up for broadband 25 February.  Fibre was installed to the house last Saturday. My activation date is 30 May! Over 2 months away!!  Is this the best Vodafone can do???  There was no mention of long waits when I signed up. Not impressed so far...

thevines by 3: Seeker
  • 1999 Views
  • 1 replies
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Resolved! Connected, no internet

Hi,So my journey with Vodafone broadband started on 15th July.  My original activation date was 5th August, and I was switching from SSE to Vodafone (no engineer required).On that day nothing happened, when I queried this with Customer Service the fo...

ph2367 by 3: Seeker
  • 42093 Views
  • 27 replies
  • 1 thanks

Connecting to devices via WIFI

Hi, our Vodafone Hub was activated today. It was live from first thing this morning which is great however I'm having issues connecting my wifi HP printer and my kids smart TV's in their rooms using the WSP button. When I press it on the hub I don't ...

Lost Customer Before Service Started.

Finally jumped ship from Virgin Media to Vodafone 910Mbps service with today as an install date via City Fibre. Engineer turned up, I told him where it was going (upstairs front bedroom of a semi detached property) and it was met with, "oh I can't ge...

Swinder by 2: Seeker
  • 1448 Views
  • 0 replies
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Vodafone router 503 error

Hi I'm in the UK and when trying to access my router I always get a 503 error until I restart it. This happens every single time after not logging in for a day or so https://vshare.onl/ . Would anyone know why I'm constantly getting the web server er...

venesa00 by 2: Seeker
  • 1608 Views
  • 1 replies
  • 0 thanks