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Solution

Little question re FTTC to FTTP move

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Ripshod
16: Advanced member
16: Advanced member

‎24-04-2022 09:13 AM

I have superfast 100 coming next week (upgrade from superfast 2). I've noticed on the emails my account number is staying the same but will my PPPoE login stay the same too? Asking because I want to use my own router and had a proper runaround when I originally asked for these details. I am already aware of the VLAN ID change. 

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Jayach
16: Advanced member
16: Advanced member

‎24-04-2022 02:01 PM - edited ‎24-04-2022 02:03 PM

I believe it will, as if you were still using the Vodafone router you would continue to use the same one. (assuming you have the THG3000)

Perhaps you could confirm it for us after you change.

Are you going on to CityFibre or still on Openreach?

You do realise you will lose the phone service if you use your own router.

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Jayach
16: Advanced member
16: Advanced member
In response to Ripshod

‎05-05-2022 12:00 AM

After my attempts to use the social media channels I would never recommend anyone to use them. Total waste of time. (and it just gets you more frustrated)