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Gigacube nat type restriction

Hi, I just received my gigabox and trying to hook it up to my playstation 4, it appears I've been stuck with a Nat Type 3, I've tried all the usually things like port forwarding and static IP, upon research I've seen plenty of others with this same p...

How do i get my 4G broadband backup dongle

Hi. I received an email from vodafone ....You’ve got unbreakable WiFi thanks to our 4G Broadband BackupOne of the great things about your Vodafone Pro Broadband is the 4G Broadband Backup feature. In the unlikely event your service goes down, your hu...

jonlyon by • 2: Seeker
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THG3000 Port Mapping / Forwarding

I'm trying to setup port forwarding (Mapping on the THG3000) on my THG3000 router. I want to open 2 ports on the same device/IP. Has anyone done this successfully?I've done this a many times before on other routers without problem. Cannot get it to w...

Connection keeps dropping

I moved house last year and had to join VF as my previous broadband provider (Virgin) did not supply my new address. After a few teething problems, which I expected, everything settled down and seemed to be OK. Three weeks ago my internet connection ...

JHFord by • 3: Seeker
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Reconnecting

How long does it normally take to get reconnected after clearing an outstanding bill it’s been over 24 hours and I’m still waiting 

Gold Key Wild Goose Chase

I've been trying to get broadband at my new address for months.Vodafone's availability checker says that my flat cannot be supplied, so I rang sales. They said that the broadband team needed to put in a request to upgrade from Silver Key to Gold Key ...

Hub and Dongle IP conflict

So new broadband customer here, just received a WiFi Hub (THG3000) and 4G Dongle (K5161z). Trying to set them up with my LAN, but the issue I'm having is if I go into the Hub settings and change from 192.168.1.0/24 to 192.168.0.0/24, which it works o...

What broadband connection am I getting

I have just ordered vodafone superfast 2, to begin in Feb 2022 which I thought would be fttc (as per my current provider). However, the contract paperwork I have received from vodafone states ftth. I know that ftth is available at my house so I wonde...

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