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Gigafast no internet

My gigafast internet is down today randomly from the afternoon light on router is red for internet ONT box service and broadband lights are off. tried restarting ont boxtried restarting router tried resetting to factory all wires checked and fine rou...

moses89 by • 4: Newbie
  • 2800 Views
  • 3 replies
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Gigafast 900 outages & downtime saga

I moved to VF Gigafast 900 in Reading on 6th Jan 2022. Install went smoothly & I was initially delighted at speed tests of around 800Mbs up & down. But then the problems began. Here is the saga and some things to look at if you're thinking about VF G...

sywilkin by • 2: Seeker
  • 6536 Views
  • 10 replies
  • 1 thanks

3rd party routers

Is there a updated 3rd party updated router list for gigafast broadband  please as the one here seams to be out date thanks. 

Mobile signal and broadband

Hi I applied for Vodafone broadband and a new mobile contract device, I have been a customer since the start of October and I have had nothing  but problems with both mobile and broadband signals dropping and disappearing, I have spoke to over 50 peo...

Daftie12 by • 2: Seeker
  • 1719 Views
  • 1 replies
  • 0 thanks

Nintendo Switch Connection

I have recently switched internet to Broadband to Vodafone, and am attempting to connect my Nintendo Switch. IT connects to the network but will not connect to the internet. I can see that this has been an issue for some in the past but I have not be...

GOFS03 by • 2: Seeker
  • 5474 Views
  • 1 replies
  • 0 thanks

Gigafast Nightmare

I have had an absolute nightmare. I purchased Gigafast 900 ON 29/11/21 for the discounted price of £30 per month I received the confirmation e-mail stating installation on 10.01.22 etc all good or so I thought. Having been on the phone and chat for 3...

dunky82 by • 2: Seeker
  • 3409 Views
  • 7 replies
  • 0 thanks
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