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Broadband down for 3 days

I am based on Coventry South. My broadband connection went down om the evening of 18th December, it is now the 21st 2023, yes 2023, and still the service is not back up and running.My question coming from someone with an IT Network infrastructure bac...

IST by • 3: Seeker
  • 2653 Views
  • 7 replies
  • 1 thanks

Super Wifi booster headache after app (DOWNGRADE)

Hello. I’m hoping someone can help. Long story but I did have a schedule set on my wifi to go off at 10pm  to stop the kids staying online all night. With the holidays starting I wanted to switch this off for them. App no longer supports this so was ...

LibbyLou by • 2: Seeker
  • 1078 Views
  • 2 replies
  • 0 thanks

Fibre broadband failure. Useless support

Upgraded to Fibre 2 weeks ago, having been using dsl for 4 years with not one problem. Fibre took 4 days to activate after open reach had installed, with Vodafone texting to apologise for the delay. Connection then dropped out 2 days ago. Contacted s...

High ping times consistently

Hi, a couple of months ago I switched from Zen FTTC (80/20) to VF FTTP (900/900). While the speed increase is great I've noticed that the ping return trip time is much higher. It was 6-8ms on Zen but is now 20-30 on VF.I can see that all my traffic i...

Broadband keeps dropping

My broadband keeps dropping and , whilst I was away on holiday it dropped and did not come back at all. I had to hard reset the router on my return. What can I do?

Router Compatability

I recently changed my broadband connection from BT to Vodafone.I now have a THG3000 router.Unfortunately my WattsVision heating controller will not connect to this router  (it  should connect by wifi and has been faultless with the BT router).I conne...

Cliveb93 by • 2: Seeker
  • 731 Views
  • 2 replies
  • 0 thanks

No Internet for week worst service ever.

Can't believe Vodafone service is worst then Virgin Media.13/12/2023 - internet stopped working called the customer service and they told me there was a cable brake somewhere in areaAnd they are working and will be fixed in 48 hours as that's their S...

Firestick/vodafone connection page

An engineer visited my elderly dad's home last week to carry out upgrade installations and since then when he's tried to use his firestick it won't budge past the reconnect webpage that it brings up...So I put password in off the back of the hub like...

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