Broadband connection
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Issues with WiFi and Sky Q

Hi. Had some issues the last few weeks with my Sky Q box losing internet signal (via WiFi where the Vodafone router is 10 feet from the Sky Q box). Sky have replaced my box and kindly connected the router to the Sky Q box with an Ethernet cable. Stil...

Resolved! FTTP 500Mb connection issues

Hello folks. I got a new 500Mb fibre connection installed on the 28th of December. When it works the up and down speeds are exactly what I would expect. However the connection can be a little unreliable, working fine for a while then seemingly having...

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daddio by 3: Seeker
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nowTV/Disney on Roku TV doesnt work

very annoying problem which i cant track down!we are on fttp using the VF ultrahub - speeds seem ok 900, latency ok 10-20ms, most things work ok, but.... two smart TV (hisense Roku) the majority of apps work, but NowTV and Disney simply wont work. Th...

New line installation and broadband for self build

I'm renovating and rebuilding a bungalow so this is classed as self-build.  There is a telegraph pole with a line going to a gable end of the bungalow but this line is not active.  I want to reinstate the phone line and to install broadband as I need...

No internet & poor support

My Mum is currently having difficulties with her internet connection, she was away on holiday last week so we don't know when her connection stopped but it's been at least since Sunday (September 29th). I did all the usual when I visited her on Sunda...