Broadband connection

Using own router with Vodafone 500mb broadband

I am on full fibre 500 and want to use my own router with it, as the Vodafone one is constantly dropping out and has poor range. I have obtained my username and password, and Vodafone says the Vlan id I need to use is 901, but that didn't work. Onlin...

Resolved! Samsung TV won't connect

Hi guys hoping for some help,I've just switched from NOW to VF power hub, all devices bar my Samsung TV have moved over ok but my TV doesn't seem to be picking up and IP address.I've got the following errors on my log if anyone is Able to help me ple...

Cannot connect to Vodafone Pro II fibre with new router

I bought a new TP-Link WiFi 6 One Mesh, AX3000 Mbps Gigabit VPN Router yesterday. Entered the username and password provided by Vodafone but it still won't connect to my Fibre 910 service, can anyone tell me what I am missing please? I made sure I se...

Replacing Ultra Hub II on with an Eero Pro 6e (City Fibre 1 gig connection)

Hi,Can anyone advise if I replace my Ultra Hub II with two Eero Pro 6e units, do I simply plug the Eero into the City Fibre ethernet socket? Do I need to configure or do anything else?On a second note, has anyone who has replaced their Ultra Hub II w...

Broadband is not working for few days

Hi,Maybe someone more experienced can help me with the current problem i'm facing. This is the 4th day i dont have broadband, i have already opened a case and talk to multiple advisers on chat and phone and i'm sick of keep doing restarts/resets of t...

Firmware version for THG3000 router/Router crashing?

Hi,So, 2 months ago my landlord switched the broadband over to Vodafone FTTP (previous Virgin Media) and we've got the THG3000 router. As the rent is 'all inclusive' the connection is in his name even though he doesn't live on premises.We're finding...

910 Package bit the Wifi speed is half speed.

Hi,When I connect to the router via Ethernet, I get the speed around 900mbit but with my Wi-Fi 7 device, I can't get more than 500bit. Is that normal?

PPP Session Uptime - No Connection

I recently signed up with Vodafone for there Fibre 2 service and I was sent a Powerhub. Things went a little pearshaped on connection day and despite a message from Openreach saying I was connected, I had no internet. I called Vodafone that evening a...

Wi-Fi connection drops randomly

Recently I noticed my Nintendo switch battery draining very quickly. I also noticed that sometimes during calls the connection drops. As soon as I disabled WiFi on my switch, the issue was fixed - my guess is there’s some kind of micro disconnection ...

Fraud/Scam warning for those seeking help on here

Mods if this is the wrong place place or is a known issue then feel free to move/delete etc.I posted details of a connection problem on here earlier today. Quickly got a private message, supposedly from Vodafone asking for a good time and number to c...

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Forum Posts

Using own router with Vodafone 500mb broadband

Resolved! Samsung TV won't connect

Cannot connect to Vodafone Pro II fibre with new router

Replacing Ultra Hub II on with an Eero Pro 6e (City Fibre 1 gig connection)

Broadband is not working for few days

Firmware version for THG3000 router/Router crashing?

910 Package bit the Wifi speed is half speed.

PPP Session Uptime - No Connection

Wi-Fi connection drops randomly

Fraud/Scam warning for those seeking help on here

Landline reset with Ultra II router?

Skytune internet radios not connecting since fttp

Samsung TV won't connect

Master Socket

High latency - new full fibre 910

Pro II Broadband - Old or New Hub

Vodafone Broadband not allowing windows updates an...

Posittive feedback

Full Fibre Installation Problems

Vodafone power hub front led blinking red