Broadband connection

Broadband connection has dropped - Flashing white light on hub

No broadband connection since yesterday morning (22nd), flashing white light on the hub, tried a factory reset but this has not resolved the issue. Fault logged with the Technical Support team, anyone had the same issue and what's the lead time on it...

Flashing white internet light on hub

Anyone had this issue?. My line got activated yesterday but the light keeps flashing white and the hub says no ipv4 address, logs also say unable to retrieve external ip. Spoke to 2 different people and the second one I don’t think has a clue even sa...

Resolved! Server connection location

My line reset last night and connected to a server miles away from where I live. I had a stable connection to a server that was a couple of miles from my home (Manchester) but for some reason it changed to one in Kent. I have reset my router a couple...

Static WAN IP

Hi, I'd like to get a static wan ip, my dns provider doesn't support ddns. I see from other chats the way forward is to get a private message with an invite to talk to a administrator?I tried to use the chatbot but everytime it got to the connect to ...

VOIP Adaptor

Vodafone should allow Vodafone Broadband Customers to use there own VOIP Adaptors. Because the Vodafone Wi-Fi Hub Routers all ISP Routers are crap and completely rubbish. If I had No the choice to use Vodafone's Router for VOIP they can say goodbye b...

Can I remove the stand on a vodafone router

Not sure if this is the correct place?Have moved my router higher and positioned vertically. Works fine but with stand it looks 'wonky'.There are screws underneath the router, looks like they hold the stand onto the router. Is it possible to remove t...

Wifi dropping out

Fifth attempt to get some basic help.Ever since I moved to Vodafone Broadband (with landline) my wifi keeps dropping out when trying to use my wifi repeaters. It worked perfectly with Plus Net, but now whenever I get about midway between the main rou...

Resolved! Does Superfast100 have Super Wifi?

Is Superfast100 supposed to have superwifi? According to my router - yes. According to the Android App - Yes. If so, where's my booster? Or have I just been provisioned incorrectly? Or am I just reading more into this than is actually there?

Ps5 and Ps4 can connect to the router but not to the internet

When we first switched to Vodafone everything was great but every so often my ps5 and ps4 just cant connect to the internet through the router. The 2 consoles can connect to the internet if I hotspot them using the WiFi through my phone and if I rese...

Router connection

I'm looking to switch to Vodafone but want to check if my existing BT Openreach socket is suitable for the Vodafone router - it doesnt have a phone port, just one for fibre. Can anyone help?

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