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04-01-2019 01:28 AM - edited 04-01-2019 01:44 AM
Here's the proof of throttling - Once I vpn out of the vodafone throttling wall twitch is working perfect at full video source.
PROOF of throttling - https://www.youtube.com/watch?v=MWqlPPGcv6Q
It looks like throttling is around between 3.8 - 4 - once I hit up onto the vpn you will notice i'm up at around 10 and playback is perfect
There's too many other customers on here reporting the exact same issue for it to be a problem our side - I've tested multiple routers etc to rule that out - I created this new thread because now we can see it really is a vodafone problem.
this is my speed
Can you give an estimation when this will be changed back?
04-03-2019 03:45 PM
@Phil wrote:After successful tests with a number of live users last week, we’re now commencing national roll out of the fix to each of our nodes over the coming weeks - The first is planned for Wednesday evening.
Vodafone are committed to resolving the performance issues some users are experiencing as soon as possible and we’re sorry for any inconvenience caused.
Great to see feedback, would be good if you could include where the node is or what area you are hoping to fix so people will be able to know when they are meant to see improvements.
Bonus points for a list of nodes / areas and dates for the rollout on each one, so people can see themselves when they will be fixed.
04-03-2019 03:58 PM
@Shooto
What's your ping to fast.com and google.co.uk on average off-peak time?
Mine 13ms and 24ms
04-03-2019 04:09 PM
A step in the right direction, albeit vague.
as @sijones said, would love to get a little more info on this.
04-03-2019 04:20 PM
@mozembezi
Not 100% sure. I can check later.
I agree with others an actual list of nodes and areas would be nice Phil.
04-03-2019 05:09 PM
Ping test Mozambezi
04-03-2019 05:54 PM
I can't see your image
04-03-2019 06:09 PM
Google 25ms
Fast 16ms
04-03-2019 07:13 PM - edited 04-03-2019 10:05 PM
@Shooto wrote:Google 25ms
Fast 16ms
Same here.
Also, Phil won't give us anything that is somewhat helpful. He's only giving us "updates" because we much forced him... 😕
Maybe he'll post them now, 200 IQ.
04-03-2019 09:37 PM
C:\Users\matth>ping www.google.co.uk
Pinging www.google.co.uk [172.217.23.3] with 32 bytes of data:
Reply from 172.217.23.3: bytes=32 time=18ms TTL=50
Reply from 172.217.23.3: bytes=32 time=19ms TTL=50
Reply from 172.217.23.3: bytes=32 time=19ms TTL=50
Reply from 172.217.23.3: bytes=32 time=21ms TTL=50
Ping statistics for 172.217.23.3:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 21ms, Average = 19ms
C:\Users\matth>ping www.fast.com
Pinging www.fast.com [2.19.231.148] with 32 bytes of data:
Reply from 2.19.231.148: bytes=32 time=18ms TTL=56
Reply from 2.19.231.148: bytes=32 time=18ms TTL=56
Reply from 2.19.231.148: bytes=32 time=19ms TTL=56
Reply from 2.19.231.148: bytes=32 time=19ms TTL=56
Ping statistics for 2.19.231.148:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 19ms, Average = 18ms
04-03-2019 10:11 PM
Got some bad news
i got a called this afternoon from tech2 about my 4mb download speed every single day at peak time. The advisor said its "congestion on the network and it is not going to be fixed anytime soon. If i can send him speed tests 3 times a day to show that it slows down at peak time it may help to try and push the issue forward by sending them to tech 3 " ,
,i ask about these updates that phil has told us about with the line card. And node etc
"tech 2 advisors said we don't know yet how these updates are even going to be rolled out yet" but the odd thing was he did say "that it was not going to fix the issue of slow speed " so i don't know what the hell is really going off ,
If any moderator wants to pull the phone call you're more than welcome because this has gone passed a JOKE
I think it is about time you gave everyone free broadband until this is fixed as i don't see how you can continue to charge us for something that we're not getting
It would be like booking a taxi and the taxi does not turn up , and yet you still get billed for the taxi