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09-09-2021 08:52 AM
Having had issues with dropped packets on my Vodafone THG3000, I now have a Linksys AX mesh solution, and with the broadband username and password obtained from Vodafone, everything is perfect on the Openreach FTTP service (I have no copper into the house).
My next challenge is to get the landline phone working. I see I have two options:
After purchasing a VoIP SIP ATA (Analogue Telephone Adapter), I will either need to:
a) Get the VoIP/SIP details from Vodafone; or
b) Port my phone number to someone like sipgate (basic).
Has anyone done either of these? Any suggestions? If I have to go down option b, any experience of doing this with Vodafone without disturbing the broadband connection?
13-11-2021 06:05 PM
same situation here, did you manage to find a solution
19-03-2022 08:58 AM
Hi did you get any further on this..? I have the exact same situation in that the THG3000 is just not man enough for my network..
Would be good to get VoIP back up and running again..?
19-03-2022 10:20 AM
This is as far as I got, and decided not to proceed as I can't afford for the broadband to be ceased, even though the phone line sits on top of the broadband.
---------- Forwarded message ---------
From: ProvideFTTH, Vodafone UK <ProvideFTTH at vodafone.com>
Hi,
Cupid will be 013( Vodafone CWC). Broadband will be ceased during the port
Kind regards,
Vodafone
[Redacted]
Porting Analyst
CCS Provide & Porting
Hunt Group: 0800 316 9999 Opt 1 Opt 1
[Redacted]
vodafone.com business
The future is exciting.
Ready
For Escalations: [Redacted]