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Moving home outside of area - porting existing landline to VOIP

I'm due to move house at the end of this month (hopefully!) but outside of my current exchange area (0161).I will move my existing broadband contract with Vodafone to the new property. That will need to be against a new number with a different area c...

Wardy5 by 3: Seeker
  • 4649 Views
  • 6 replies
  • 1 thanks

Speaking clock charges

I don't have a phone plugged into my landline, only a Vodafone router . In the past 2 months I have noticed 2 charges on my account for a speaking clock call. Can someone advise why?

sclark96 by 1: Seeker
  • 3566 Views
  • 1 replies
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Home Phone Caller ID

I renewed my Home Broadband and landline service recently.Now I have no Caller ID on my home phone.Can I activate this again or do I need to contact Vodafone?

Landline problem

My landline dials out but “ the number has not been recognised” is repeated over the conversation for the first few minutes making it impossible to use. I have been onto the tech team for three weeks (since we moved to Vodafone) but they say the line...

WilmaK by 2: Seeker
  • 2925 Views
  • 3 replies
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Gigafast installed - call management services not available

I understand that my landline is now VoIP. Am I right in thinking it is not possible to add services such as call waiting and caller display anymore? If not, is it possible to get these directly through the handset instead of relying on Vodafone? Tha...

Casza by 2: Seeker
  • 3236 Views
  • 2 replies
  • 0 thanks

Non working VOIP Phone

I upgraded to full fibre on the 8th November 2021 and still have not had my home phone moved from copper to full fibre. All you keep telling me wait 48 hrs and nothing happens and I have to call back again. Now home phone not on copper or fibre so ha...

Unable to make outbound calls

Hi,Incoming is fine, but when we try to make an outbound call it fails. We have dial tone, but after the number is dialled it just goes back to a dial tone rather than ringing out.  Any help appreciated thank you.    

I have no dial tone

In August I reported a problem - no dial tone eventually got some sense from chat BOT and a BT engineer was sent.Repair only temporary and trying to get through to Vodafone is so difficult.This time chat BOT disconnected the chat and I have wasted 50...