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Customer service

For everyone who is trying to contact an ACTUAL human being, you can get around all the automated stuff by calling 0333 3040 191, then, you choose landline, then after that, you should be put through to a customer advisor.

Line fault diagnosis confirmation please

My landline and broadband stopped working on 28th January. Broadband started working again yesterday but no change to landline. There is a dialing tone detectable when using an old style push button phone but can't dial standard phone numbers out. Ge...

Random calls made from my line

Hi all. I have a landline for broadband but only have the router plugged in no home phone. But ever month I’m having a bill for calls made. Any help to why this is happening would be great, it only about £12 a month but that adds up over time for som...

How to have my landline number ex-directory

Hi there, despite having already registered with TPS I am receiving a large amount of nuisance calls, often from international numbers. I wonder whether it would help to remove my landline number from the directory.How can I do that? The info I find ...

marcjb by 2: Seeker
  • 3011 Views
  • 1 replies
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Porting a landline number

Hi There, I would like my old VM landline number registered at my old address to be ported to my Vodafone connection.I tried to raise this with a CS representative after my phone line was activated and they advised that I should be able to raise this...

Anonymous by Not applicable
  • 3725 Views
  • 4 replies
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087 Numbers

How much does it call to cost an 08728 number from a vodafone landline?Thanks

drjohn by 2: Seeker
  • 2049 Views
  • 1 replies
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Phone line not working. Full fibre to premises

Hi, i have recently had a fibre to the premises installed. But the phone line does not work. it is connected to phone line 1 at the back of the router but no joy. Also no help whatsoever from Vodafone any suggestions please? We did port number from E...

Jimflynn by 2: Seeker
  • 5847 Views
  • 3 replies
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Is it possible to revert to normal phone line instead of VOIP?

I recently had Gigafast installed. The internet is great, however the phone line is a massive downgrade. I can no longer have features such as call waiting, caller display etc, I can't pay my rent over the phone as it does not pick up when I am typin...

Casza by 2: Seeker
  • 2568 Views
  • 3 replies
  • 0 thanks