Problems connecting iPhone to gigacube

[Jonathaan76]

I have a 4g gigacube on my boat which works great on my SkyQ  and Xbox. The only problem is it seems to struggle to connect to my iPhone X. When I connect it to the gigacube it seems to take about 15 mins for it to be able to load a web page. Once connected it works fine but just very slow at first. Am I doing something wrong?

[DaneB]

Hey @Jonathaan76, that's a weird one - I must admit. Does it happen everywhere you are or are you permanentaly moored? As this could be a network issue in your area. 

[Jonathaan76]

No I don't move the boat that often so it's always in the same place. There is nothing wrong with the signal as I live very close to Nottingham city. 

[Jonathaan76]

Also when my phone is not connected to the gigacube and is connected to the Vodafone 4g it works absolutely fine. 

[Mark]

Hey @Jonathaan76 Is it just your phone that has problems connecting, or does anyone else struggle to connect to your Gigacube too?

[Jonathaan76]

It's 2 iPhones everything else connects fine. The problem seems to be mine and my partners iPhone. 

[Mark]

Sounds like we may need to look into the settings on your phones @Jonathaan76, as we may need you to provide some screenshots of these while we do this, please pop us a message on Facebook or Twitter and I'm sure we'll get everything sorted for you. 

[vvelascom]

Hi Jonathaan,

did you even managed to get through this? I'm having a similar problem but strangely is happening only on my apple devices.

Thanks,

Virgilio

[Jonathaan76]

No I still have the same issues. When I first connect to the WiFi it does not work for the first 15 mins or so. The gigacube works fine with my sky q box and laptops though!

[vvelascom]

thanks for your supper quick reply, I have been researching like crazy, here is a solution that is working for me (for last 5 mins that is since I found it)

https://forum.vodafone.co.uk/t5/Mobile-Broadband/Gigacube-and-slow-to-load-pages/m-p/2671997/highlig...

Thanks

Virgilio