Cannot receive OTP from Santander

[Endee]

Hi, i have just swapped over to Lebara which uses Vodafone system, and I cant get OTP via text from Santander, can recieve other texts but not OTP from Santander, have seen other threads of vodafone users with same issue, any suggestions to help much appreciated.

[AnnS · Accepted solution]

You are a Lebara customer @Endee , although they use the Vodafone network as a MVNO, they are a different company.  You need to raise this with Lebara customer services here 

[ShwetaRkulkarni]

Not receiving OTP however normal messages are received 

[Janey]

Hi @ShwetaRkulkarni Is it OTPs from one business? Or all OTPs?

[MuhammadRaza112]

Janey help plz opt not received whtasp verify or PayPal account not verify otp not received [Removed]

[MOD EDIT: This post has been edited to remove personal information please see Community Guidelines] 

[Mark]

Hey @MuhammadRaza112, we'd alsways advise against postoing your personal details publicly on a forum such as our Community. I've removed these from your messages. So we can look into the issues you're having receiving the One Time access Passcodes, please pop us a message via one of our Social Media Channels and we'll take a look.

[MuhammadRaza112]

Hello wadaphon team [Removed] otpwhtasp not received or PayPal account not verify otp not received sms PlZ solve it urgent problem 

Thanks 

[MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]