We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Cannot get into this forum on Vodafone network, (nor on Lebara) today, only on Wifi...cannot connect to server Localhost
Hi - if I miss an incoming call on my mobile phone and someone leaves me a voice message, I am now not receiving the notification that says I have a 121 message to listen to until 2 weeks after the missed call. Any ideas?Kindest regards
HelloI rely on wifi calling as my home is in the 0.1% of the country where we have no mobile reception.I have wifi calling active on my account and I have toggled the wifi calling option "on" in the dialer app.It still won't connect to wifi calling. ...
Hello!I have just purchased a brand new UK spec Samsung Galaxy Note 20 5G Ultra ( unlocked ) online from a reputable website. I notice that my new purchase of this mobile is not included in the of working on the 5G Stand Alone network, that's when V...
Post Title: Between EH4 and G4 - phone switches to 2G 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Good mobile network coverage (assume 4G) in Edinburgh. Phone switches to very poor coverage ...
Hello, My client has notified me that their website is being blocked by users when trying to access the website using Vodafone on the mobile. Users are seeing: The Connection Is Not Private.Even though we have an SSL certificate installed. This is th...
Constantly have 3/4 bars of 4g in multiple (most) areas of Gatwick airport. I will get zero or very slow data throughput. It is too slow to send a whatsapp message in most locations. A speed test will either not start or indicate something absurd lik...
Vodafone appears to be intermittently blocking access to www.fvra.org.uk, a local residents association (charity) website that our organisation runs.Can this be looked at please and unblocked?
Previously while on calls I have been able to use data, but recently it seems this isn't the case, which is causing issues when on calls when commuting with things like Waze not updating.I am currently using a iPhone 15 Pro, is there a setting that I...
Hi,My Vodafone network keeps dropping out on my Galaxy S24, I also have a Galaxy Watch 6 connected to it. The issue I am having is that the Vodafone network keeps dropping out on it, people are unable to make calls to me, but I will get a text messag...
