We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I've been on Vodafone for six months now and I've been generally happy with the service.I've always had the issue that when I leave home my data would be stuck on 'H' until I manually toggled airplane mode on and off at which point it would reconnect...
I had an old phone number which I originally got from Vodafone back in 2011, I changed my number and got rid of that SIM card 8 months ago. For Google sign in I need that number back, is there anyway of getting it back through Vodafone?
I have three vodafone lines (had all phones for a long time) and about 2 weeks ago I found none of them could dial me on my Vodafone ported out number that is now on EE. I can call my number from my landline and others can call me. They all fail to t...
Hi. Can anyone tell me if the switching off of 3G affects some LTE signals? I realise 4G is available but I'm specifically interested in the LTE signals. They're not true 4G. My car (Audi) uses Vodafone for its car services like live traffic informat...
Hi team,Our website www.itigroup.com has been incorrectly categorized as adult content. Can this be updated and corrected please.It would also be helpful to have a link on the warning page or somewhere on the site to allow people to report issues, fa...
HelloI want to access a site which is being blockedwww.candeo.ioThis is being blocked for adult content, but is not an adult site.Do I request this site is added to Vodafone mobile white list?Thank you
Hi Everyone,the users of our web services that use Vodafone Secure Net in Italy are blocked when they try to reach the sites of our domain.The domain is gekosoftware.it and has a valid SSL wildcard certificate isseued by Thawte/DigiCert Inc.The probl...
Hi,We have recently discovered that customers using Vodafone internet are encountering difficulties accessing our website, receiving an error message stating, "Your connection is not private`." Our site is working fine on all other networks and broad...
Hi My company's website https://cnfans.com is blocked on Vodafone's content control system. We are a service provider of Chinese products for global users, China's largest e-commerce platforms Taobao and 1688 opened API for us, which allows us to pro...
Hello, I am having issues with two mobile numbers. They cannot receive incoming calls but they can call others. They can send and receive texts and 4g internet works fine. Both started experiencing the problem at the same time. It started 20th around...
