We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Since the 3g switch off get if I am lucky one bar signal. My local mast in DA1 4DR has been down for months. Will this ever be rectified?
Vodafone have 90Mhz of the n78 5G spectrum available, but only seem to deploy 50Mhz of n78. Is there a reason why they're not also deploying 40Mhz n78 along with it?I know they also deploy n1 & n8 but these don't really bring anything to the table in...
Hi there,My clients website, ascollections.co.uk, is flagging as unsafe or inappropriate via vodafone secure guard. We've checked everything server side and site reputation and this is affecting their business. Can you please verify and reclassify it...
Hi,As in the title, we've had reduced signal strength for 7 days in Tavistock, Devon (PL19) area, as highlighted on the network status page. We're having to rely on WiFi calling at the moment. Does anyone know what the problem is and how the fix is p...
I have just switched to Vodafone Broadband but am unable to connect my HP Envy 120 wireless printer to my Ultra Hub router, either manually by entering the Wi-fi code into the printer or by WPS. I have also tried to add the printer as an additional d...
Hi, Secure net has blocked my company website below.www.gullyuk.comPlease can you unblock it asap.
To whom it may concern,One of our client websites is being incorrectly flagged by your Vodafone Secure Net service. The domain is https://brixx.comWe have scanned several times using third party tools, and also Imunify 360 which we host on our server...
Can anyone confirm if their is a network issue in the Grimsby area, my mobile internet is barely functional cannot load the site to check network status. Since 9am yesterday morning my signal indoors has dropped from full to 1 bar same with my partne...
I have had network issues since 21/07/24.My mobile data is not working at all.I pay for unlimited and my data will not load anything. It says i have 5g/4g connection in areas DY4, B70, WS10. But I still cannot access my data at all.I am aware that th...
HelloI ported my phone number from Giffgaff to Vodafone the 31st of July, and I'm still unable to use the mobile data.I have calls and messages ready since the 31st, but I have no mobile data.I spent the last 2 days talking with the customer service ...
