Network queries
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Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now?  It’s important that you give us as much i...

Tash by Moderator (Retired)
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Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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Tash by Moderator (Retired)
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Client website blocked by Vodaphone

Hi there,I am writing on behalf of one of our clients. They operate two websites selling womens nightwear and lingerie. We've been made aware from a customer that access to the websites are blocked by Vodaphone. Once they go in and allow "adult conte...

info

hi anyone know how to ghet the puc code .as per the usual vodaphone were completey useless and refused to give this to me.plus the agent lied by saying they would order a new sim and i never got it.so liers and frauds.anyone cann help this would be g...

WiFi access on London Underground ;am PAYG;

How do I enable access to WiFi on London underground; all I can find is these instructions ;EE WiFi Auto; access method EAP; EAP  to SIM  But;   that is for EE is it not and  I am  on Vodafone;  do those  instructions apply to Vodafone too??   

commute by 2: Seeker
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Internet network issues

The last few days I've had a problem with my connection, have calls and texts, have unlimited data according to Vodafone. Phone is showing full signal and 4g but yet no Internet connection, tried hotspotting to recieve the same issue 

First no network, now no checker

KW17.  No network from Vodafone for 3 weeks. Occasionally one bar for a minute or two. Now the network checker wont work with my postcode. Vodafone plan to let he know when it’s fixed. Not much use.  What else can I do?  No one at Vodafone seems remo...

Fionaocl by 2: Seeker
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Company website blocked by Vodafone Rete Sicura (Italy)

Dear good morning I'm sorry if I'm writting in a UK forum but it's almost impossible to reach Vodafone Italy support if you're not a customer, moreover I found other thread reagarding this specific topic and moderators where able to forward the reque...

urm-gb by 2: Seeker
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My site is being blocked by securenet

Hello,I am the owner ofbespoke-space.com, i made handmade rings and pens for clients and have been for 5 years. Several clients, including myself are experiencing securenet issues, unable to access the website/orders/accounts and tracking with warnin...

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SecureNet wrongly classifying website

HiThis site https://www.peterphillipscricket.co.uk/ is being blocked by SecureNet.  It was hacked some time back but is now clean and has no blacklists on VirusTotal.Could you please re-scan and re-classify it?Many thanks

swsweb by 2: Seeker
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