We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Customers using vodaphone network are being blocked from my website ibbidirect.co.uk it is saying adult content age restriction or error. Please can this site be whitelisted as we are losing customers because of this problem. Thanks. Eliza
Hi all, I am having issues with receiving SMS messages. I do get text messages from family/friends and some services, whereas some do not come through at all. For example, text messages from Uber Eats, NHS and other services do not get through at al...
Hi there, I am the CEO of butlerbookings.co.uk and a number of our customers and staff members have reported that SecureNet is blocking Vodaphone users from our website. It says the connection is not private but we have a valid SSL connection in pla...
Hi, Our company domain with web applications for multiple clients is blocked on Vodafone network by SecureNet.Could I please ask for this domain to be whitelisted: https://secure.membra.co.uk/This is an exmaple of our demo website which should be wor...
Greeting from iResearch Services, We are owner of website https://www.iresearchservices.com/. Recently we have been observed few incidences where our organization employees and clients are not able to access website from Vodaphone ISP, On investigati...
Good afternoon,Square Health, are owner of website https://www.squarehealth.com/. Recently we have been informed that users who are using Vodaphone as their mobile provider they are being blocked from accessing https://www.squarehealth.com We have in...
hi,We are an IT training and services provider company, Vodafone Secure Net blocks our website www.fortray.com.we are getting many complaints from our clients that they cannot open our website on Vodafone.Please Resolve. Thanks and regards.
Hello Vodafone forums, Once again I am experiancing poor performance in our local area, this is shown both on our 4G home internet and my personal phone. The mast that is servicing our area seems to be at fault. Every time we get pushed onto the LTE ...
Our village in Dorset has very poor mobile reception. How do we go about getting a new mast?
I live in S104LD, and have been receiving extremely poor packet loss over the last few days. It seems to occur around 4PM every day, lasting until the next morning, though it's still not perfect before then. I dont believe this is local as others hav...
