We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
My trusty Nokia 1600 phone has started playing up. If I switch the phone off when I'm at home, then when I turn it on again I get a good signal (5 bars) for about 7-8 seconds, then the signal disappears. If I travel 1/2 mile up the road, I get a si...
Hi, my website www.woodroydcreative.co.uk is blocked by your SecureNet content filters (it doesn't say which). I've scanned the website on multiple virus & malware detection websites with no issues. The website has a valid SSL cert. The website pro...
Hi, We noticed that Vodafone is blocking our clients from visiting our site. Our domain is: lds.xyz We think that this is a false positive.We did a check on our site's safety with google and it shows that it is safe https://transparencyreport.google....
I just brought a new phone and kept my old number from ee and used a PAC code to transfer to Vodafone but now my phone and sim has came it’s said no Service for the past three days and won’t let me create a my Vodafone app account
As the title says this issue is persisting since 2 pm when I was in my online class. I just switched off my phone, changed the sim's slot from 1to 2 and again to 1, checked my current pack and its gonna expire on 2 of may so I have a balance as well....
My Samsung s8 says "not registered on network", when trying to call someone. I've tried network operators > search networks, and get the error message "error whiles searching for for networks". If I try "select automatically" it says "unable to conne...
Hi, Can someone help me - regarding 'phone masts'; who would I need to contact regarding installing one on a parcel of land? Many Thanks W
I am in Expert mode. Wifi setup page., Main Wifi, Frequency 2.4.5HHz showing. I change to 2.4GHz only and hit the Apply button. I get a message saying changes have not been saved. At the top of the page a message states I should be in Expert Mode. Th...
Hi, My website https://fomnybox.com Is being blocked by vodafone, stating that it's an 18+ website ? It works on wifi and O2 networks, but vodafone is giving an issue.https://www.blocked.org.uk/site/http://fomnybox.com I have https enabled and SSL ce...
Hello,We have several customers, using Vodafone mobile, report they are unable to access ourwebsite https://www.dudkowiak.com. Can you explain why this is happenening and and how we can request removal from any blocked list? Thanks
