We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I'm getting constant buffering during streaming (Ethernet connected TV) , delays loading websites and email. The WiFi is particular slow and very intermittent. The firmware (10.0.5.11(H351SP2C983) is the latest available. I'm having to reset the rout...
I have activated my international roaming on Vodafone India. However, it is not picking up network and I have tried to reach out to the Vodafone staff-they haven’t been helpful.Currently in the UK https://vshare.onl/, and desperately need my Vodafone...
Hello,My website https://www.bournemouthenergy.co.uk gets an 18+ warning, Can your systems be updated so it is not classified as an adult site please as clients have lost confidence in our business? This was raised when someone wenrt on to our websi...
I'd appreciate any advice here, I've not had great help from VF online support.I have a OnePlus 5T which I purchased in June 2019. I have had it on VF UK network since I bought it. I need to my phone to 4G calling as VF will discontinue 3G calling la...
Hi. Our mail server certificates are blocked on Vodafones network. When connected to mobile data we are seeing a Madrid based Allot.com certificate which is incorrect. Do we need to request some kind of whitelisting or reclassification? When on WiFi ...
Hi all, the My Vodafone app was working fine but now all of a sudden I am getting the error message below when I try to use the app. "The my vodafone app doesn't currently support the plan connected to your devices sim". Any help / advice would be g...
Hi After getting cheesed off with the performance of a different network round me I decided to switch to Talkmobile (I'm not a heavy user but wanted to be able to use 5G, PAYG and pay monthly on Vodafone are a bit more than I want to shell out, sorry...
Hi, I've got two Ukrainian refugees with me. They've got the free Voda PAYG SIMs with free calls and 20 GB monthly allowance. When they loaded them to their phones they could call Ukrainian numbers, but now they can't. They get a message saying that...
We have recently become aware that Vodafone’s online content filter is incorrectly labelling our website as sensitive content, rendering it inaccessible to some of our clients. Our domain – https://www.jordanlynch.com/ - needs to be recategorized, as...
I'm missing a lot of calls. My phone is connected to alexa and I'll hear it beep on alexa to notify me of a missed call but no call comes through or shows on my phone's call list for missed calls.. callers phones are showing that they called me and t...
