We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
I've just come back from a 4 day trip to the South of France in and near Monaco. I was very surprised at how poor the mobile network was in much of the area we stayed in. I rarely saw 4G outside of Monte Carlo and a lot of the time it was Edge and no...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?The issue is only occuting in Tealby LN8 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? LN8 3XS 3) Does the issue occur if...
New sim card connection
Hi,I'm thinking of switching to Vodafone (currently on O2, which Roams on Three in Ireland) but I frequently travel abroad to Ireland, to the countryside where the only good provider is Three or Eir with bad coverage, Vodafone Ireland only has one 3G...
Can anyone help me? I’m having problems receiving codes from my bank to my xiaomi phone which is on the vodaphone network. I’ve tried everything and I think it maybe because I haven’t added the smsc code. I’ve tried to locate it but can’t find it any...
Hello, our secure and verified website, has for some reason been blocked by Vodafone's Securenet system. Please proceed to take a look at the clasification of our website and mark it as safe. By now the problem only occurs on Vodafone's broadband con...
Please review and remove blocklisting for https://getindya.com/ on Secure Net product
Hi I have joined Vodafone since November 2020. Since then I had no joy of using my mobile data. In all of north london (N9, N18, N14, EN1, EN2, EN3, E10, E17) the connection is soo slow that even BBC news web page takes ages to open. I am using ipho...
I'm experiencing a really funny thing right now.I live in Bridgwater which has good coverage (4g) only. I have the unlimited MAX package, but my download speeds are below 10mb/sec sometimes 3 or less! i had hours of phone calls and live chat sessi...
So I’ve always had an MMS add on and pushed the settings to get the max out of my msgs. When Vodafone upgraded to the MMS 2 standard I was straight in playing aboutt with the maximum msg size. So now for some reason I’ve been able to send videos...
