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Forum Posts

Unable to raise a Broadband order via Vodafone Website

Hi I am unable to raise a broadband order for postcode G11 7EX.  I have spoken to Sales who can't help nor will raising a complaint (need to be a customer).  Any idea where to go as I would (despite customer service non-success) like to go with Vodaf...

Get account removed from credit file

Hi VodafoneMy account has been closed for years but You are still reporting to credit reference agencies that the account is active, and not closed and Settled.I have spoken with your customer service team online and by phone, and no one seems to und...

Vodafone Rewards free DIscovery+ offer but No Olympics?

I’ve just signed to the Discovery+ offer through Vodafone Rewards ( 6 months free), just to find out that when I’m trying to see anything associated with the Olympics I will land in a page with the message  “contact your provider to find out how to w...

Moving from Vodafone to VOXI advice please

Hello. I am thinking on changing my Vodafone pay as you go, to VOXI. I rang Vodafone this afternoon and the man asked how old I was. I told him and he said I’m too old. He said there is an age restriction of 18-25 to be a user of VOXI. He put me on h...

App crashes

App crashes every time when i try to enter Odeon tickets draw or when i go to discover section. 

Spaiki by 2: Seeker
  • 295 Views
  • 1 replies
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Receiving bills for someone not living with me

Hi,I moved to my current house nearly one year ago. Before me, the previous owners lived here for around two years.I keep receiving Vodafone bills addressed to a person who doesn't live with me, and who isn't one of the previous owners. I guess it mi...

Razz12 by 3: Seeker
  • 895 Views
  • 5 replies
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Old account showing on credit report

An account that I phoned up to close in 2018 is still showing as open on my credit report. It shows a balance of £8 but it is unclear if this is owed to me or I owe. I contacted customer services and they told me I need to pay the outstanding £8, but...

Vodafone Points scam?

Today I received a text message claiming that my Vodafone points would expire in three days. I clicked on the link they gave me: https://vodafone.coruks.buzz/searchand it had options such as an air fryer and earbuds. It was a bit suspicious, so I tho...

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