How to Set up a third party router with vodafone

[gipjon]

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

The first thing you need to do is ask Vodafone for your username and password. live chat with Vodafone is best because you can copy and paste the name and password into the router. ( some users did write it down wrong. password is lower and upper case. username watch out for zero and o )

https://www.vodafone.co.uk/contact-us/index.htm

https://www.vodafone.co.uk/bbservcd/

FTTC SETTING         ( FTTP is below FTTC)

The setting is the same for all the routers it's down to the isp (the setting page will be laid out differently but the setting are still the same, eg

Vodafone setting are

Vlan ID - 101

enable 802.1q (not on every router)

Username  - ******@broadband.vodafone.co.uk

Username - ******@businessbroadband.vodafone.co.uk  ( for business customers )

Password - ********

PPPoE

MTU Size : 1492

rest of the setting auto detect when the router and the dslam are negotiating with each other

List of third party router that work well with vodafone will update as more router are confirmed working 100%

asus ac68u                              ADSL and VDSL router with Ethernet + dual band Wifi 

ASUS DSL-AC55U                   ADSL and VDSL router with Ethernet + dual-band Wifi 

DrayTek Vigor 130:                 ADSL and VDSL modem with Ethernet ( UK model )

Draytek 2762 VDSL

Draytek 2862 Series

Fritzbox 3490

technicolor tg589vac :             ADSL and VDSL router with Ethernet + dual-band Wifi 

Netgear D6400-100UKS         ADSL & VDSL router with Ethernet + dual-band AC1600 Wifi  + beamforming

Netgear rbk40  :                       ADSL and VDSL router with Ethernet + Tri-Band technology

Netgear D6220                        ADSL and VDSL router with Ethernet + dual band Wifi 

Netgear Nighthawk D7800    ADSL and VDSL router with Ethernet + dual band Wifi 

Technicolor DGA4231/DGA2231 is actually the Vodafone THC3000/THC3000g

TP-Link Archer VR2800

TP-Link AC 1600                      ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link TL-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band

TP-Link VR600                        ADSL and VDSL router with Ethernet + dual-band Wifi 

TP-Link W9970                        ADSL and VDSL router with Ethernet + dual-band Wifi 

Zyxel VMG3925-B10B

List of routers with WIFI 6 that works well  

None listed as yet 

IF YOU ARE USING A THIRD-PARTY ROUTER THAT WORKS 100% WITHOUT BUGS.PLEASE PM ME THE MAKE AND MODEL SO I CAN UPDATE THE LIST

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Gigafast 

Openreach the VLAN will be 101 or not required

CityFibre, the VLAN will be 911 or possibly not used.

Mtu 1492

PPPoE 

Username - *******

Password - ********

List of routers that works well with Gigafast

Asus RT-AC86U 

Cisco 5506-X

Linksys EA9500

netgear nighthawk ar500

FRITZ!Box 7530

TP-link M4 deco system

TP-Link Archer AC2300 MU-MIMO Wi-Fi Gigabit Router (Plug ONT cable into Internet port, run Autodetect > PPPoE > add username/pass = connected at full speed), no need for VLAN IDs

TP-Link Archer VR400 V3 AC1200 Wireless MU-MIMO Dual Band (1st Advanced tab, change the Operation Mode to Wireless Router Mode (the ONT is acting as a modem, hence it will not work if you are in DLS Modem Router Mode). 2nd  Do not enable VLAN ID or it will not work! Vodafone will tell you to set it to 101, if you do this it will not work! Keep the default MTU size (1480), do not change it to 1492, as suggested in several posts in this thread, or it will not work!. 

Synolgy RT2600ac ( https://forum.vodafone.co.uk/t5/Broadband-connection/Synology-RT2600ac-Vodafone-Router-CityFibre-PPP... )

List of routers with WIFI 6  that works well 

RT-AX86U ?

(from user) I managed to connect Asus DSL-AX82U modem/router and use it without Vodafone Wi-Fi hub finally. When use Asus router tutorial choose network provider as BT - Infinity. VLAN ID come up automatically as 101 then just copy your Vodafone username and password

[CrimsonLiar]

I think you can add the Asus GT-AX6000 to the list of routers that work well when connected to a modem - it is a beast of a router Reading back, it's interesting that the THG3000 works properly as a gateway, it certainly wasn't the case with the older HHG2500 and on my current BT connection their SH2 doesn't either (not a VF complaint), it gradually poisons the network!

[Ripshod]

No VLAN for openreach. 

[KENNYBOY86]

101 isn't it?

[Ripshod]

Not on fttp. 

[markluk]

Thanks for the suggestions. I tried with VLAN ID option not enabled in the settings, and same result unfortunately (I had tried that earlier too but thought I'd re-try).

The error from the router logs this time, after applying this change and trying to connect, is "ppp0 Timeout waiting for PADO packets"

[Jayach]

Just what TP-Link router do you have?

If you factory reset the router it should have a "wizard" that does all the work for you, and you just have to supply the PPPoE details when asked. I got a TD-W9970 off eBay to play with using modem mode on it, and it was a doddle to set up. (although I'm on FTTC, so maybe that makes a difference)

[markluk]

Thanks for the response - I have the TP-Link TD-W9960. That's useful to know it worked for you easily.

I went through the wizard first about 2.30pm this afternoon, with great optimism! 

Sadly the connection failed, then I went down the rabbit hole of this post and other debugging and trying other options, and 2.5 hours on chat with Vodafone who basically said they are not going to help as it's not their modem and I should "google it"

I just did a factory rest and tried again with the wizard: same result unfortunately. "CHAP Auth Failure" in logs.

The Vodafone @Broadband were truly shocking on their technical support chat today - it really did turn into a kafkaesque nightmare being passed between 4 people who would not listen or help.

I was hoping it could be a setting somewhere I could change - perhaps it is - but I've got a sinking feeling that when Vodafone do deliver the modem in a week and I plug it in and I'll have the same issue and will then have to call technical support and go through the process and they'll then help as I'l have the router which they haven't delivered yet due to their error.

Open to any other suggestions to try of course!

[Ripshod]

It could be as simple as your service has never been provisioned - the provisioning server has to be accessed by a vodafone router.

Just suppositioning here. 

[markluk]

I wasn't aware it needed to be activated in that sense - if it is a requirement to have a Vodafone router to be connected to activate the service. If so I'm a bit stuffed as they said they'll get the router to us in 3-5 working days and we're already 3 days without internet!

Interestingly the DSL light is on on the Router, and when I run the diagnostics in the TP-link control panel the "Test xDLS Synconisation" says Pass (then the next step,  "Test WAN Connection" says fail).

[gipjon]

Where about in the uk are you. I have a thg3000 you can have . Not sure it be any quicker me posting it though