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Vodafone "automatic compensation" for Home/Broadband

City Fibre was a week late to setup Broadband on behalf of Vodafone down where we live.It happens, nothing dramatic, but still, delays and absence of service are falling under Vodafone's scheme of compensation.Appropriate billing discount usually app...

Zaf00 by • 2: Seeker
  • 2258 Views
  • 3 replies
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Two entries for one laptop in Vodafone app

I set up my new Dell laptop and then checked the Vodafone app. There are two entries: laptop and laptop-2. The first is designated as dell, the second as device. They have different Mac addresses. I did install McAfee VPN on the laptop, not sure if t...

BB Upgrade Offers

Have just received a BB upgrade offer, currently on 200/28 nominal (DL/UL) package with digital phone @ £30 per month, being offered the "500 Mbps" BB package for additional £2 pm or "910 Mbps" BB package for additional £5 pm, both obviously on a 24 ...

tiffy by • 4: Newbie
  • 3357 Views
  • 20 replies
  • 0 thanks

Terminated

I run a small business from home and depend 100% on my broadband.My account has been terminated due to late payment of an April and May invoice.I accept I am late with these payments.What is impossible to understand is Vodafone terminated my account ...

FumingRH by • 2: Seeker
  • 813 Views
  • 4 replies
  • 0 thanks

Extend WIFI coverage with existing equipment

Hello AllI am looking to extend my WIFI signal and have been given a Zyxel NWA1302-AC ( looks like a flying saucer!) and a Zyxel AC 1200 hardwired extender... I am not a techie im afraid but both look in great condition.Could anyone tell me whether e...

Traku by • 2: Seeker
  • 548 Views
  • 2 replies
  • 0 thanks

vodafone broadband

Hi i have been trying over last few month to sighn up to your social broadband plan with no avail so i was forced to take out a differnt plan with your selfs and just a query if somebody could help me with that am as says on the page says current sub...

Hub 2 boosters and app reporting weak signal

Hi Wondering if anyone has had an issue with mis reporting of the Vodafone broadband app and hub 2 boosters regarding weak signal. I've noticed suddenly after being up for more than a month 2 out of 5 of my boosters are showing weak signal on the app...

Remove defeat from my account

Hi, hopefully someone can help me with my query. Vodafone has been putting me on default for £101 for 6 years . Finally I paid the full amount but I shouldn’t be on default at all.When I move home I asked Vodafone to transfer my internet service to m...

skkiton by • 2: Seeker
  • 432 Views
  • 1 replies
  • 0 thanks

No broadband plan showing up in account

I changed over from BT on 1st May to Vodafone, with the open reach engineer installing the hub on that day. The broadband is up and running and has been fine. When I login to my account online it says that my broadband plan is unavailable and if the ...

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