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Hub 2 boosters and app reporting weak signal

Sarafianl
3: Seeker
3: Seeker

Hi 

Wondering if anyone has had an issue with mis reporting of the Vodafone broadband app and hub 2 boosters regarding weak signal. I've noticed suddenly after being up for more than a month 2 out of 5 of my boosters are showing weak signal on the app. The boosters themselves have a solid white light and performing well when connected to them.

Tried rebooting everything and clearing cache on Android app but always reports weak signal. No idea why it's suddenly saying this as I've touched or moved nothing. 

 

 

3 REPLIES 3

Sarafianl
3: Seeker
3: Seeker

Thanks not quite my issue. My issue is booster to hub 2. Not end devices.

Ive not anything with it and now the weak signal has gone without intervention from me. Weird. 

Gemma
Community Manager
Community Manager

Hi @Sarafianl - so that our Home Broadband team can take some further details from you, please call them on 191 free from a Vodafone mobile or 03333 040 191 from a different phone. You can also get in touch with them via Live Chat