We have been with Vodafone broadband now for a few months. The first router we had worked fine with regards to WiFi connection to devices, but we kept losing the internet, so a second router was sent. Wish now that hadn't happened, as the problems were at the green box.
The second router seemed ok at the beginning, but a few weeks back, it started dropping certain devices, which were saying they couldn't connect to the router. These were our Roku box, NowTV box, Firestick (which was only bought last week), and one of our Chromecasts, all in the living room. None of which are used at the same time btw. Occasionally there are issues connecting to our sounbar too. The router is only a few metres away in the hall.
Have made endless calls to Vodafone (assistants in Egypt), and have reset, rebooted, reconfigured etc etc the router again and again. The latest reconfiguring of the DNS seemed to get the router to reconnect to the devices, but there were intermittent connection drops, so my wife had to restart a programme around 40 times the other night, which is ridiculous.
The Vodafone assistant today said I should put the router higher off the ground. Well that worked for about 40 minutes. Now we are back to no connections.
It can't even recognise the Now box or the Chromecast fitted to the TV in the kitchen at all, and they are just down the hallway. The WiFi signals coming from the router seem too weak.
However, they seem to connect easily to laptop, phones, TV and tablet.
The situation is now ridiculous, and I seriously wish we hadn't taken out a contract with Vodafone broadband. It is ridiculous as, on top of our Vodafone bill, we are wasting money on streaming channels that we can't watch.
I believe that we need another new router, but I just keep given new and ineffective solutions from the advisors. HELP!!!!
