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04-01-2023 09:42 PM - edited 04-01-2023 09:52 PM
So I have just received my Ultra hub. First off annoying that it only has 2 ethernet ports, a big downgrade when since the dawn of time isp provided internet routers have always had 4.
Anyways, I have numerous smart devices around my home, blubs, leds, fans, plugs etc. These all run at 2.4Ghz. On the old Vodafone gigafast router, I could simply turn off 5Ghz, just use 2.4, connect all my smart devices then turn 5Ghz (and now 6Hz) back (or split wifi). Now though, the split wifi option has been removed and because I have this "super wifi" running, all options on the router are greyed out (for wifi settings) and you just see the message
"Super Wi-Fi is running your Wi-Fi settings. Please use the Super Wi-Fi tile in the Home Broadband App to manage your settings"
Well that's as useful as a chocolate teapot, the Super wi-fi tile simple shows you a network map, nothing more, no option to configure networks, no option to disable.. Just let me turn the bloody thing off!
In you quest to try and make things as simple for non tech savvy people you have created a frustratingly restricted device.
p.s a factory reset of the device doesn't even turn off "super wifi". logging onto the router directly after a factory reset still says
"Super Wi-Fi is running your Wi-Fi settings. Please use the Super Wi-Fi tile in the Home Broadband App to manage your settings."
Even though the app doesn't show it as configured. Wifi compatibility option is again useless, just displayed WP3 and 6Hz
Had the service less than a day and all ready I want to throw the lot on a bonfire!
12-09-2024 09:27 AM
Late to this party but I got around this by using the Guest Wifi and named it my old router's 2.4GHz split Wifi SSID. Then added all my smart devices, plus Alexa devices to this separate SSID. I now only use the main WifI for just personal devices such as phones and laptops etc... and named this my old Router's 5GHz SSID. Keeps the 5GHz and up devices separate from the 2.4GHz devices and avoids compatibility problems between smart devices and my daily drivers.
Hope this helps someone.
07-12-2024 12:55 AM
Errrrrrrrrm, I like this but a little yes and a little bit of no. Do you mean that your networks are separated to be both 2.4 and 5 by design, and not just by name?
Also, when your phone's on 5, does it see your 2.4, Smart devices OK, or do you get mixed results with it?