Wireless channel selection missing in expert mode?

[Adster]

Hello

I was having some issues with my modem/router THG-3000, so I did a factory reset. However, now there is no option to select the wireless channels in expert mode. I need to manually select my 5GHZ channel to achieve max speeds on my wireless.

Was this removed by a recent firmware update or is my router bugged?

Thanks for any help.

[essex_guy]

I should say to splitting the SSID is only half the battle though. I’d still need to change the channels too. For some reason my 5ghz band always goes to some stupidly high channel nothing can see. Ideally I’d like it on 36 - 48

[Cynric]

Here's the sang, 36-48 is what everyone can see and just about what everyone's hardware defaults to. If, like me, you go to one of the higher channels you can have a great time without any cross-over from the neighbours. Well unless for certain channels that your neighbour isn't an airport as some radar frequencies are/were in the same band.

[Jayach]

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@essex_guy wrote:

Thanks, yes I am on the Pro Gigafast 900 Xtra Plan.

There is no option to split the bands in the app or the router web interface for me. I’d be grateful for any help.

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Unfortunately they seem to have removed the option to split the bands on Pro as well as the option to select the channels. Possibly some limitation of the extenders.

[_rik_]

The best solution to this problem is still my solution: buy a serious router and use it with every provider you switch to. Not only any basic router works best than the best ISP router, but you don't have to waste time any time you switch ISP. And best of the best is having a modem + router.

Trying to fix rubbish is a waste of time and even if you do manage to fix it, the automatic firmware update can change everything at any moment.

Plus: with any non ISP router you have more privacy/security and more isolation from the ISP.

[MarkWeinreb]

All, I also have pro and was annoyed by the router picking a 5Ghz channel too high for some of my devices. However, I found this worked for me, but I cannot guarantee it’ll work for you.

Using the app, the dashboard for the main wifi looks like the first image. Switching the extender off, I get the options as shown in the second image. The manual channel section sticks after the extender is switched back on.

Good luck.

Extender seenExtender not seen

[Dr_J]

This looks like a really useful trick. I’m not sure I understand the extender thing tho? Is this another piece of tech or a setting in the router ui? Appols if this is a stupid question! 

[MarkWeinreb]

@Dr_J 

The extender I mentioned is the wifi extender (booster) you get with pro. Should have been more specific.

[Dr_J]

Ah! No worries. We don’t have that package I think. (Certainly no extender here). I’m still using an ancient android phone to set the 5GHz range lol 

[Dr_J]

What WiFi / router would you recommend? Also is it generally true in out collective experience that setting DSL usernames and passwords these days is either not necessary or trivially easy (same for all subscribers)?

[Jayach]

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@Dr_J wrote:

What WiFi / router would you recommend? Also is it generally true in out collective experience that setting DSL usernames and passwords these days is either not necessary or trivially easy (same for all subscribers)?

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Can't advise on an alternative modem/router as I use the one supplied (THG3000) and it works fine for me.

However the username and password is essential to get correct, and they are individual to each subscriber.

It's easy to get though, just ask on live chat: https://www.vodafone.co.uk/bbservcd/