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Pro II Hub LAN Ethernet Connections

I've just been upgraded to Pro II, and Voda have sent me the new Pro II Hub and booster pack. At the moment I'm not using them, as I have my own WiFi 6 router, that I have been using with my Voda Fibre since I had it connected 2 years ago. Before I g...

superhub - disable WIFI

Hi - want to double check one simple thing before signing up -- can I access the settings on the superhub and disable WIFI? (I will  use my own wifi mesh disks, for wifi, which I would connect to the hub by cable)

alibert by • 3: Seeker
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Giftcloud Voucher Scam - Again?

Hi,  in August 2024 I signed up for broadband from one of the switch sites, responding to an offer of an £85 reward.The offer stated that I would receive an email explaining how to claim the voucher 120 days after activation.I have not received any e...

ORDI REQUEST

Hi, We changed the name of our property 20 years ago and while all other databases have updated to the new address OpenReach have not. I see from trawling that the process requires Vodafone (my ISP) to put through an ORDI form. I spent 4 hours on TOB...

Communication between devices on the LAN

Folks, I have a Vodafone Fibre (THG3000) router and all devices using it connect to the Internet and work well. However, these devices struggle to connect to each other, even though they are on the same LAN.When I logon to the router I can ping all t...

Lost number for 2fa

I had a number with Vodafone that was used as an option for 2FA on most apps and accounts. The number was then transferred over to another broadband company and then deactivated due to inactivity. The number now shows up as invalid. Is there a way to...

kibria00 by • 1: Seeker
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Device blocking

I can see in my Hub that there are two devices I do not own. I cannot find any way to block them either from the app of from the browser connection to the router. Please can someone tell me how to block these devices? Many thanks.

Resolved! Get IPV6 enabled

Hi,Now that IPV6 is being rolled out more widely, does anyone know if there's somewhere to find out what areas will get it by when, or is it a case of just wait and see?Would asking support help?Not a major issue - more curious than anything else.Tha...

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