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Pay as you go

Code puk

2: Seeker

hello I have blocked my account by mistake due to recent pin change i need my code puk. Have tried to contact the live support for hours didnt manage to get to an adviser. Please help

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2: Seeker

Where can I find my code puk been trying unsuccessfully to contact the live chat please help

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17: Community Champion

Use Live Chat or 191 or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries for a Puk @Hakeem91 


A Puk can't be issued via the forum. 

A Puk is if you've locked your sim card by inputting the sim pin in too many times.

This isn't connected to unlocking a phone to all Networks.


Current Phone  >

Samsung Galaxy s²² Ultra 256gb Phantom Black.



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Hi @Hakeem91, we're unable to access accounts via the forum, and we'll need to do this to get your PUK for you. If you haven't already, please pop our Social Media team a message, and they'd be happy to help. For instructions on how to do this, please click here.

You'll be met by the bot so please select the options "Get Started" and "Asked to DM", you can also link them to this thread so you don't need to repeat yourself 🙂

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