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No Service

koffi88
2: Seeker
2: Seeker

Today i bought a new iphone 13 and put the sim in however it does not work and says no service. I downloaded the my vodafone app and it said i had no pay as you go account. This tells me that the person in the shop did not activate my sim or something. I contacted customer service who said they would have it done for me in 1-2 hours but this also seemed to have not worked. What could i do?

3 REPLIES 3

duck17
2: Seeker
2: Seeker

Today i bought a new iphone 13 and put the sim in however it does not work and says no service. I downloaded the my vodafone app and it said i had no pay as you go account. This tells me that the person in the shop did not activate my sim or something. I contacted customer service who said they would have it done for me in 1-2 hours but this also seemed to have not worked. What could i do?

AnnS
17: Community Champion
17: Community Champion

Two identical posts different log in names.  Posted on Reddit here : No Service : r/Vodafone (reddit.com)

Which one of you is the spammer or is it both?

Any dodgy links will be immediately removed.

BandOfBrothers
17: Community Champion
17: Community Champion

Hi.

 

Take the sim card back to the Vodafone Highstreet Store and have it dealt with there.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.