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Pay as you go

PAYG Bundle

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Farmer70
2: Seeker

If I buy a £10bundle and don’t use it all up every month,do I still have to pay every month or just when needed. 

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BandOfBrothers
17: Community Champion

Hello @Farmer70 

 

From the Terms-and-conditions/consumer/mobile/pay-as-you-go/big-value-bundle 

 

“  How it works

  1. The day a Big Value Bundle is added to your account will count as day 1. It'll run out at 11.59pm UK time on day 30.
  2. Your Big Value Bundle will renew automatically every 30 days as long as you have enough credit by the time it runs out. We'll try and take payment on day 30. For your bundle to renew automatically, you'll need to have enough credit to renew whatever type of Big Value Bundle you've opted in to.
  3. If we can't take your payment because you haven't got enough credit, you'll have seven more days (non-working days) to top up (the 'seven-day period'). During this time, you'll be charged in line with your base plan (Simply or Pay as you go 1) for minutes, texts and data until you top up. If, by the end of the seventh day, you still don't have enough credit, you'll be automatically opted out of the Big Value Bundle and standard Pay as you go rates will apply. Please note, if you have purchased a new Big Value Bundle since 13 January 2019, Pay as you go 1 rates will apply. You can opt back in at any time by buying another Big Value Bundle. ”

Yes you would need to top up enough to pay for the following months renewal date.

So in essence if you don't use all the Data allowances they'll roll over into the next month as long as you have the correct amount of Credit on your account. 

Your unused Data allowances would be added to the new refreshed data allowances for the new month.

 

Pay-as-you-go-plans/pay-as-you-go-bundles. 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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BandOfBrothers
17: Community Champion

Hello @Farmer70 

 

From the Terms-and-conditions/consumer/mobile/pay-as-you-go/big-value-bundle 

 

“  How it works

  1. The day a Big Value Bundle is added to your account will count as day 1. It'll run out at 11.59pm UK time on day 30.
  2. Your Big Value Bundle will renew automatically every 30 days as long as you have enough credit by the time it runs out. We'll try and take payment on day 30. For your bundle to renew automatically, you'll need to have enough credit to renew whatever type of Big Value Bundle you've opted in to.
  3. If we can't take your payment because you haven't got enough credit, you'll have seven more days (non-working days) to top up (the 'seven-day period'). During this time, you'll be charged in line with your base plan (Simply or Pay as you go 1) for minutes, texts and data until you top up. If, by the end of the seventh day, you still don't have enough credit, you'll be automatically opted out of the Big Value Bundle and standard Pay as you go rates will apply. Please note, if you have purchased a new Big Value Bundle since 13 January 2019, Pay as you go 1 rates will apply. You can opt back in at any time by buying another Big Value Bundle. ”

Yes you would need to top up enough to pay for the following months renewal date.

So in essence if you don't use all the Data allowances they'll roll over into the next month as long as you have the correct amount of Credit on your account. 

Your unused Data allowances would be added to the new refreshed data allowances for the new month.

 

Pay-as-you-go-plans/pay-as-you-go-bundles. 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 3.1  / Android 11.

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WelshPaul
11: Established

@Farmer70 wrote:

If I buy a £10bundle and don’t use it all up every month,do I still have to pay every month or just when needed. 


You still have to pay every month. 👍

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