Duplicate SIM card
The SIM card from my very old mobile has been successfully transferred to my new Android phone. Can I get a duplicate same phone number SIM for the old phone which is just for calls?
Pay as you go
A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Big Value Bundle payment going in as credit .
Here's a good one . i usually have a 5 pound Big value Bundle . payable every month . in august i realised ,due to house hunting etc , i would need more , so on the 24th , i went through the voda site and paid for a 15 pound BVB , so this would overl...
Payg credit
I tried to buy a £15 bundle the money went from my bank but I didn't get the bundle so I contacted on chat and paid for another bundle, he said the first would be refunded, it has been refunded to my Vodafone account but I need the money refunded b...
Wrong date of birth on my account
Hi all,I'm trying to upgrade my current payg plan to a sim only contract.Once i submitted my application, I get an email from vodafone saying that some information didnt match their records. I replied back with the correct date of birth but never hea...
Top up didnt work
Why didnt my top up go on I got a message to say it was on but the top up line is saying I have no credit
Resolved! What size sim will arrive?
I’ve just requested an empty pay as you go sim, what size will it be, micro or nano or...?
Two pay go sims registered to one My Vodafone account
How does one register a second pay go number against an existing My Vodafone account?
Having difficulty adding a new SIM to my existing account
Hello,I currently have a 'My Vodafone' account associated with a PAYG SIM, which allows me to log-in via the app or a web-browser to check its balance and top it up when necessary, but now I'm trying to add a second SIM to the account. I've checked t...
Trying to get credit refunded
I had a big value bundle 20 which has expired. I had £13 credit in when it expired. I have moved to sky mobile and have a sim ready. I was told i would be rang by vodafone to receive my credit (by live chat who said it would be 3 - 5 days). Ive not h...
can't get my balance
I can’t get my balance with *#1345# or 2345 - these just produce error messages. And it seems my phone's too old to install the app.Phone works fine to make and receive calls - I just don't want to get cut off because I don't know my balance.Does any...
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