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my sim is not working

msmarketing
2: Seeker
2: Seeker

[Removed] my sim is not working any idea

[MOD EDIT: This post has been edited to remove personal information please see Community Guidelines]

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

@msmarketing 

 

I'd suggest to edit your post to remove your number as this is an open forum.

Flagged. 

 

Have you activated your sim card ?

Getting-started-and-upgrading/Activate-a-new-SIM/How-do-I-activate-and-set-up-my-new-SIM. 

"Pop your SIM into your device and switch it on – see our device guides for instructions if you need helpWait for your phone to display a signal and the Vodafone symbol – this can take up to 24 hours but it’s usually much quicker"

Have you tried to top up ?

I assume your phone accepts a Vodafone sim card ?

Perform a soft reboot by turning the phone Off and On and or choose another network in the phones network settings and then re choose Vodafone.

Does Vodafone show in the phones status bar at all ?

Live chat or customer service contact-us  or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries  can help as well as a Vodafone Highstreet Store.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.