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Forum Posts

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Number port disaster

We requested a number port from a vodaphone number to a new corporate account, we set the phone up and the port was supposedly completed 3 weeks ago. Suddenly on New Year’s Eve the phone stopped working, we called vodaphone to be told it was a billin...

TaraMC by • 2: Seeker
  • 33 Views
  • 0 replies
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Resolved! S24 ultra Free Chromebook

Hi, I recently upgraded to an s24 ultra on the strength of the free chromebook offer. How do I claim it?

Benjama by • 3: Seeker
  • 157 Views
  • 1 replies
  • 0 thanks

Closed account still showing £8 balance

I left Vodafone a couple of years ago, however I have an ‘active’ account on my credit file with a balance of £8. It is not showing a default but is simply just there. Could someone contact me so I can get this account closed, not sure if I owe £8 or...

Cant activate youtube premium

'It looks like you have an active YouTube subscription.' message popping up. Cancelled my original subscription and it expired  16th of september, but message still keep popping up. 

ddddddd by • 2: Seeker
  • 4615 Views
  • 44 replies
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Carphone warehouse and Vodafone porting

Bought an iPhone from Carphone warehouse for my father in law and the number has not been ported across from 02 to Vodafone . After multiple calls / chats, Vodafone tell me that this is because the (online application from) Carphone warehouse has giv...

RPI Price Rise 2025-26

HiMy current plan ends on 15th February 2025, and I’m planning to switch to a new Vodafone SIM-only plan after that. I’ve heard about the April 2025 price increase and wanted to know:If I sign up for a new plan after February 15th, will I be affected...

JMCool by • 2: Seeker
  • 115 Views
  • 1 replies
  • 0 thanks

eSIM signal unstable

Hi.I’ve just moved to an eSIM from a physical sim. The first thing I’ve noticed is that signal is extremely unstable. On my physical sim, I always had 4 bars [full signal] but when I switched over to eSIM it fluctuates continuously. 1 second it’s 4 b...

Credit check failed when trying to upgrade

Hi,My mobile number and contract was previously under a family member’s name until it was transferred under my own name in September 2024. While I knew that I would have to wait 3 months before I could upgrade my severely aging iPhone 11, I kept rece...

JM_1992 by • 2: Seeker
  • 183 Views
  • 1 replies
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Transferring number - can someone release me from this hell!

Hi I've been trying to transfer number from Voxi PAYG to Vodafone PAYM for over a week. Hours and hours of calls, filling in forms over and over again - still hasn't been done. As it's the same company I thought this would be straightforward, custome...

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