Entertainment package

[Robertgamlin17]

I keep getting a error message when trying to accept my entertainment package can anyone help please 

[AnnS]

Hi @Robertgamlin17 

If you have tried without success to verify here: Vodafone Entertainment I would suggest you speak to the Social Team through Twitter or Facebook channels including a link to the thread they will be the Team to get this solved for you.

Contact Us 

[Beth]

Hi @Robertgamlin17! Can you pop us over a photo of the error you're receiving? Please ensure that any sensitive information is covered. 

Are you connected through your mobile data when accessing the entertainment pack? Please make sure that you are as you may be charged if you process this over Wi-Fi services. 

Have you contacted our Social Media team to discuss your account? We're unable to look into your account specifically over the forum

[Robertgamlin17]

 this is the message I am currently receiving 

[Adam]

@Robertgamlin17 Is this what happens after you text ENTERTAINMENT to 97613? We may need to refresh your entertainment plan from our side. Pop us over a message on social media and we'll be happy to take a closer look!

Facebook - Vodafone UK

Twitter - @VodafoneUK

[GAnders]

i am getting the same error and no one available to speak to on social or live chat

[Mark]

Hey @GAnders, we're available 24/7 through our social channels and work posts on a first come first served basis. If you haven't already, pop us a message message using the above link and we'll be in touch as soon as we reach your post.

[100ian]

 i keep having an issue too. 😒 previously cancelled

 what is going on??

[Farai]

We'd  be happy to look into this for you @100ian. So we can get the ball rolling, please drop us a Private Message over on Twitter or Facebook here.