Have lost YouTube Premium

[Otuama34]

Hi, I've seen a number of people have had this issue and it's been a pain to fix so I'm hoping it's gotten easier.

I've lost YouTube Premium after 5 months even though I should have it for 24 months.

According to YouTube the subscription ended on 23rd Jan.

What's the easiest way to get this working again?

I've read that speaking to someone doesn't work and I'm not on Twitter.

Any suggestions?

Thanks

[Eathan5899]

Cheers for the response. Still going through the same issues. Nothing done and been over 6 weeks now it’s ridiculous. 

[Lucy_F]

Hi @Eathan5899 Sorry to hear you're still facing this trouble. Please message our team via the contact information here and we'll get your account and this issue looked into.