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Iphone 13 Pro Max

craigpop77
2: Seeker
2: Seeker

I ordered the Iphone 13 pro max on 24th November and paid for next day delivery which was £7 to which the phone never arrived, when i gave them a call i was promised the phone would arrive on Monday 29th November to which it never arrived, i gave them another call and the excuse this time was that they had a glitch in the system and they couldn't track all the orders.

 

I don't mind waiting but I feel Vodaphone have just sped me a yarn, all i'm asking for is a delivery date and be refunded the next day delivery charge. 

 

What's happening Vodaphone??

1 REPLY 1

TJ
Community Manager (Retired)
Community Manager (Retired)

Hey @craigpop77 - I'm really sorry to hear about the delays you've encountered getting your new phone. Of course, we'd be more than happy to take a look into getting your next day delivery charge back to you. 

So one of our team can take a closer look into this for you, please get in touch via Facebook, or contact us on Twitter. You can find more information on doing this here. Please provide a link to this thread, along with your username; so you won't have to explain yourself again.