Ask
Reply
Solution
27-07-2022 12:21 PM
My estimated delivery date for the sim is the 21st July and its currently the 27th, its been a week since i ordered it.. Is there any way I can request another one be sent out perhaps registered or something ? Or can I get it delivered to a store perhaps ? (It's been a week..) Thanks.
It's a Red 150GB + Entertainment Package 24-month plan.
And the sim is a Blank White Triple Format SIM.
27-07-2022 04:12 PM
@Genercy - thanks for reaching out to us about your order and I’m sorry to hear you haven’t received it yet. If you’ve got the order number, you can track it here. Alternatively, please contact my team through Social Media and we’ll check your account.
If you’d prefer, you could go to your local Vodafone store with proof of address and photo ID. If you do this, please advise them that you’ve already set up an account.
28-07-2022 01:22 AM
That's exactly what occurred with me when I signed up. SIMS took a lifetime to arrive. I went into a store with ID and they completed a SIM swap for me giving me the new SIMS there and then to use.