Hi, I’ve been with Vodafone for at least 11+ years and have never received such shocking service from any company in my life.
26th June left VF to join EE until VF rang with a better offer which I foolishly accepted, 4th July I had been sent a new sim and given a port over date of 12th July, which never happened I rang them to ask why to be told order was cancelled, they tried again after I received another PAC code from EE, and still no port over, it had been escalated twice and still no port over, they have already charged me for a contract that they have not fulfilled whilst leaving me with no active SIM card as they claim my original number and the temporary number have both been deactivated, I have now been left with no way to login numerous accounts as most need to verify by text and doctors, hospital and carers all unable to get in contact,
I seriously encourage people to think twice before dealing with Vodafone as they just blatantly lie and fob you off, leaving EE even though I was only with them a few days was a massive mistake.
they have given me another port over day to be Monday 29th July but I really don’t hold any hope of this happening, they just don’t seem to grasp how frustrating and inconvenient there poor lack of service causes
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