I've been experiencing a nightmare trying to port my number from a corporate account to a personal monthly plan. I provided a valid VOE number, but things have gone downhill since then. My corporate SIM got deactivated, and my personal SIM never activated. I've contacted technical support multiple times, and they've assured me that the hold on my account has been released and to wait for 24 hours.
Unfortunately, after waiting for the stipulated time, I still had no service. Tech support advised me to visit a physical store, which I did. I have now visited the store four times, had three SIM swaps, and have been told to wait for 24 to 48 hours each time. It's been seven days, and my number is still not activated. The last SIM card I received is active, but it has a different number.
I'm at my wit's end and desperately need help. Has anyone faced a similar issue, and if so, how did you resolve it? How can I get my original number activated on my personal account?
Thanks in advance for any advice or suggestions!
