Order stuck on order confirmed pls help

[Jared-ains]

Hello

Okay my order is stuck apparently and that is why it's not been dispatched from the warehouse and they need someone to do it manually from a special team. I need someone from Vodafone to help me ?? Can you send me a link so I can private message you? So you can help me get this sorted??

I have emailed nick read the CEO of vodphone also i was promised delivery Monday then today and then tomorrow but then was told it was stuck. I really need someone to help me I feel like I am fighting a losing battle here because all my words get fell on deaf ears. Please if anyone can help me I would be most grateful as Its really stressing me out thanks 

[BandOfBrothers · Accepted solution]

Totally understand your frustration with this from reading your post here and other posts you've left on the forum in other threads @Jared-ains 

There isn't a Private Messaging option on the forum and the Team can't access your account from your post here due to security protocols. 

They can be contacted via Contact-us-for-account-specific-queries. 

I wish you all the best with this situation. 

[Jared-ains]

Thanks buddy on phone to the complaints team to see if they have push it forward or make a brand new order only thing I have waited 5 weeks I dont want to wait another 5 weeks will update people once I get any info thanks