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Remaining contract

lynchie2411
4: Newbie

‎15-01-2022 11:32 PM

Hi all. How do I find out how long I have left on an Apple Watch contract? I have 3 devices from Vodafone on my account, my phone , my wife’s phone and an Apple Watch gps/cellular, but only the 2 phones are showing in my devices on the website and app. 
I’ve checked through the upgrade section and every other option I can think of and can find nothing. 
Any help would be appreciated. 

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2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

‎16-01-2022 05:18 AM

Hi @lynchie2411 

 

If the information isn't showing in your myvodafone app or your myvodafone via your browser then customer service on 191, Live Chat or the Vodafone Social Media Teams via Facebook messenger or Twitter DM Contact-us-for-account-specific-queries have account access to be able to help you. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

‎16-01-2022 08:33 AM - edited ‎16-01-2022 09:07 AM

Hi @lynchie2411 

 

The Apple watch contract would have been 24 months from the time you added One Number to the account.   

If you have just the one number try texting Info free to 85075. 

 

As the Apple watch will be sharing the main contract allowances, when the contract for the number the watch is activated against comes to an end you will see the option to cancel the watch agreement on the My Vodafone Application.