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Sim only plan coming to an end

Safeerahyasin14
1: Seeker

‎19-12-2022 03:30 PM

Hello I am a customer I have 2 sim only plans  that finish on the 30th of December and I was looking for a good deal but no one answers the phone you keep putting the phone down I can’t get through to anyone and now I’m thinking of leaving because your leaving me with no choice if your not answering your calls !!!! 

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AnnS
17: Community Champion
17: Community Champion

‎19-12-2022 03:49 PM - edited ‎19-12-2022 03:53 PM

Probably short staffed @Safeerahyasin14 , the best time to call is when Customer Services open at 8 am.   You can still use live chat to discuss upgrade options, or visit a store.

 

I you go the the SIM only page on the website there is a box for live chat where you will be able to discuss your options with an online advisor.

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