Switching from Pay Monthly to PAYG

[urban469]

Thanks @anns and @bandofbrothers for all your help. I *hope* Vodafone CS are correct 😊

I'll let you know how the transfer goes next month. 

[BandOfBrothers]

Thanks for seeking official clarification through fhe Social Media Teams as I pointed towards @urban469 

Good to hear you don't have to go to the trouble of swapping sim cards etc which I touched upon 

[TJ · Accepted solution]

Thanks for getting in touch @urban469, I'm really sorry for any confusion that's been caused. When you move from a Pay Monthly contract to Pay as you go, you won't need a new SIM. Your current one will be moved from contract to Pay as you go and you won't need to do anything. 

I'm glad Abul has double checked that your numbers not going to be disconnected, it's nice to have some peace of mind 😊

If you have any other questions, please don't hesitate to get back in touch and I'll be happy to clear things up for you. 

[urban469]

I successfully moved from Pay Monthly to PAYG with the same sim card - and while I was abroad. So all good there. 

I had to message Vodafone on Twitter to get them to manually add the £10 bonus for moving:

https://www.vodafone.co.uk/terms-and-conditions/consumer/price-plans/mobile/moving-from-pay-monthly-...

Overall, I'm very happy with the process.