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Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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LAPTOP with WORD pay monthly

Hi,  I wanted to try a laptop instead of a tablet and Vodafone store gave me Samsung chromebook. I hate it. There is no F1 F2 keys, minimum Word and sooo complicated when youve never had a laptop before.  I cant get back to the store until Tuesday an...

Switching to Voxi

My upgrade date is approaching and by searching other discussions on this forum, it appears that i can phone up and switch to a sim only contract during my upgrade period, and keep my current phone. As Voxi is tied with Vodafone, can i switch to a Vo...

Help with buying Pay Monthly

Hello, I've been with Vodafone for a while now and I want to add a Pay Monthly contract to my account. I was told that the upfront cost can be added to my first bill and I've read the ts and cs and they also say "... If we're unable to take payment f...

OLD ACCOUNT IN DEFAULT

Hi, i have 2 problems here. I looked at my credit score and it says that i have a vodafone account in default in september 2019. I closed my account in january 2019 as i moved to 3. I got my PAC code and closed my account. After looking at my credit ...

Harker98 by • 2: Seeker
  • 4468 Views
  • 5 replies
  • 0 thanks

Incoming Voice calls stopped working

I have a problem with incoming voice calls not working on my iPhone 7 after I renewed my SIM only contract with Vodafone. All other services are fine eg. texts in/out, internet and outgoing voice calls. If you call my phone the network fails to conne...

Unlimited Max Traffic Management / Throttling

Hello, I've already saw a few posts around here with people noticing the same things but never a resolution just questions around if they're moving locations etc which seems to be an intentional irrelevant time waste. Long and short of it is that I s...

richyrooo by • 3: Seeker
  • 13534 Views
  • 25 replies
  • 0 thanks

VOXI to Vodaphone Pay Monthly

I have requested to keep my VOXI mobile number that I’ve had for years as I’ve signed up to a new Vodafone pay monthly contract. Today, I got an email from Vodaphone porting team saying they cannot locate my phone number on their system and that I sh...

Wrong price for tariff - Incorrect discount and original price

I recently purchased 2 Additional SIM only plans on my account and they were appearing as £5 each for 100GB of data. Once purchased, I also received an email confirming the same - they original price for each sim was £15 but would be discounted by £1...

Hvych__ by • 2: Seeker
  • 1032 Views
  • 1 replies
  • 0 thanks

Refund cheque so late it is not valid

My daughter moved to Australia 5 years ago. I look after her mail. A refund cheque has just arrived for £18.96. It is dated 19/11/20/ 14 months late and no longer valid. An extreme example of slow service

mgtclark by • 2: Seeker
  • 800 Views
  • 1 replies
  • 0 thanks
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